• 

  buzzchan525

  Participant

  July 27, 2021 at 16:11

  When my member register from my website.. the email will sent to him from Built-in Email Builder. but the mail found in Spam folder.. how to solve it?

  #296342 Copied Theme version: 8 WooCommerce version: 5.8
  9 Answers
  

  buzzchan525

  Participant

  July 28, 2021 at 11:14

  when i diable Built-in Email Builder, the email send to customer successful, not in Spam folder. how to solve it?

  #296485 Copied
  

  buzzchan525

  Participant

  July 29, 2021 at 04:13

  any update?

  #296620 Copied
  

  Rose Tyler

  Support staff

  July 29, 2021 at 10:05

  Hello,

  Provide us with WP Dashboard and FTP access to your site. We’ll check it in more detail.

  Regards

  #296674 Copied
  

  buzzchan525

  Participant

  July 29, 2021 at 10:27

  thank you

  Please contact administrator
  for this information.

  #296687 Copied
  

  Rose Tyler

  Support staff

  July 29, 2021 at 13:00

  Hello,

  Please check this topic – https://www.8theme.com/topic/no-emails-being-received-from-woocommerce/
  Also, read this article – https://salvattore.com/woocommerce-emails-going-to-spam/

  Regards

  #296725 Copied
  

  buzzchan525

  Participant

  July 29, 2021 at 17:41

  WooCommerce is work for me, customer can receive the email directly not found in the SPAM folder.
  The Problem is that when i active Built-in Email Builder, customer only can find my email in SPAM folder.
  SO IT IS YOUR BUILT-IN EMAIL EMAIL BUILDER PROBLEM ? NOT WOOCOMMERCE PROBLEM.
  DO U UNDERSTAND MY PROBLEM ?
  Thank you so much

  #296799 Copied
  

  Olga Barlow

  Participant

  July 30, 2021 at 16:24

  Hello,

  The content of your custom emails to customers may contain elements of “spammy content.”
  Try to install WP Mail SMTP plugin and check if emails go to the spam folder after that? If it does not help then try to change the content of your email to avoid elements that could be recognized like spam content.

  Regards

  #296987 Copied
  

  buzzchan525

  Participant

  July 31, 2021 at 06:19

  is ok now, thank you for you guys support

  #297069 Copied
  

  Rose Tyler

  Support staff

  July 31, 2021 at 09:02

  You’re welcome!

  Regards

  #297093 Copied
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