Bug with out of stock message on the site

This topic has 8 replies, 2 voices, and was last updated 7 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Tal
    Tal
    Participant
    May 16, 2023 at 13:25

    hey
    when i add more then i have in stock its should show me the meesage that i added to much. but its random not showing the message and showing it on cart page you can watch the video and see:
    https://veed.io/view/64d0c0cc-45b1-4779-85d9-ad008988a3c2

    and even when its random works the mobile menu cover it and not able to read it .you can watch the video and see:
    https://www.veed.io/view/58b81d1f-fd9a-4cb4-a5da-a66a67cefbca?panel=share

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 17, 2023 at 07:38

    Hello Tal,

    Thank you for contacting us and for using XStore.

    Please try to disable “Fixed Added To Cart Message” via Theme Options.

    Kind Regards,
    8theme team

    Avatar: Tal
    Tal
    Participant
    August 14, 2023 at 13:39

    hey
    still dont works and not show the out of stock message..

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2023 at 14:33

    Hello Tal,

    Thank you for your response.

    What FTP password can we use?

    We regret to inform you that the videos are no longer available. We kindly request you to provide new ones. Additionally, we would appreciate it if you could provide the URLs of the products featured in the videos for testing purposes.

    Kind Regards,
    8theme team

    Avatar: Tal
    Tal
    Participant
    August 14, 2023 at 14:37

    here video of problem:
    https://www.veed.io/view/9c6179d9-fc17-42da-8b1f-593a1c9e8ee8?panel=share

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2023 at 14:56

    Hello Tal,

    Thank you for your response, but we can’t connect:

    Error:        	Connection timed out after 20 seconds of inactivity
    Error:        	Could not connect to server

    Please check it. Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.
    Is there a restriction by ip or something else that doesn’t allow us to connect?

    Kind Regards,
    8theme team

    Avatar: Tal
    Tal
    Participant
    August 14, 2023 at 14:58

    added new deatils of ftp
    now its works

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 14, 2023 at 15:37

    Hello Tal,

    We have added for you next code snippet:

    add_filter('etheme_quantity_ranges', function($quantity_range_values, $args, $_product) {
        $stock_quantity = $_product->get_stock_quantity();
        if ( $stock_quantity ) {
            $quantity_range_values = '1-'.    $stock_quantity;
        }
        return $quantity_range_values;
    }, 10, 3);

    In such case, products with the manual stock quantity option activated ( https://prnt.sc/jYEb86DHXxT_ ) will have limited select from 1 to max_in_stock value ( https://prnt.sc/j2sIH69wy0PN ).

    Kind Regards,
    8theme team

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The issue related to '‘bug with out of stock message on the site’' has been successfully resolved, and the topic is now closed for further responses

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