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Bug – Single Product Page – Fixed Content Layout

This topic has 15 replies, 4 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

royal

Participant

July 31, 2015 at 20:17

Hello,

when I scroll many times up and down, the left and right part (description and amount) of the product page is scolling over the tabs.. Normally, they must stop when they reach the tabs. In Firefox, it seems to work fine, but in Chrome or Yandex not.

A product-Link is in hidden content.

regards royal

Please, contact administrator
for this information.

#78063 Copied

14 Answers

Robert Hall

Participant

August 1, 2015 at 07:27

Hello,

I’ve just checked and didn’t see this issue. Did you solved yourself?

Regards,
Robert Hall.

#78079 Copied

royal

Participant

August 1, 2015 at 22:06

Hello,

I didn’t solve it, no. I have an image for you where you
can see it for better understanding my issue [private content].

regards
royal

Please, contact administrator
for this information.

#78122 Copied

Eva Kemp

Participant

August 3, 2015 at 08:46

Hello,

Did you make any changes in original theme files? May we reupload the theme?

Regards,
Eva Kemp.

#78183 Copied

royal

Participant

August 3, 2015 at 21:08

Hello,

no, i changed nothing. I had a week ago a problem with installing demo themes.. but it was only a server configuration change to fix it, no files were changed..

regards
royal

#78365 Copied

Jack Richardson

Support staff

August 4, 2015 at 07:56

Hello,

May we reupload the theme? Please create a back up of your files and database and let us know.

Best regards,
Jack Richardson.

#78411 Copied

royal

Participant

August 31, 2015 at 06:48

So ok, I have backup my complete WP. It would be nice when we can solve this problem without reupload, but ok, lets do it.

Please, contact administrator
for this information.

#83170 Copied

Eva Kemp

Participant

August 31, 2015 at 10:41

Hello,

We can’t log in to wp-admin panel.
Please check the credentials.

Regards,
Eva Kemp.

#83239 Copied

royal

Participant

August 31, 2015 at 20:34

Ups sry,
pease check again, now it must work.

Please, contact administrator
for this information.

#83472 Copied

Eva Kemp

Participant

September 1, 2015 at 08:53

Hello,

Please clear browser cache and check single product pages now.
The issue has been fixed.

Regards,
Eva Kemp.

#83553 Copied

royal

Participant

September 3, 2015 at 08:37

Hello, thanks for quick support.
I must ~.~ say that my problem is not solved… Cache is cleared.

When I have a variable product an choose options, then the “price” and “add to cart” elements goes over the “bewertung (rating)”-div. It goes over to footer… & dont stop..

regards
royal

Please, contact administrator
for this information.

#84244 Copied

Jack Richardson

Support staff

September 4, 2015 at 08:02

Hello,

Please update Woocommerce to the latest version.
Also update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Best regards,
Jack Richardson.

#84522 Copied

royal

Participant

September 8, 2015 at 00:51

Hi Jack,

I’ve done your tipps, but it doesn’t solved..
On a product-page with 1 Dropdown-Menu i don’t see an error now.
But on a product-page with 2 Dropdown-Menus, the add to cart button and price automaticcly goes over the tabs when the user choose 2 options.

best regards
royal

#85208 Copied

royal

Participant

September 15, 2015 at 09:25

Hello, nobody can help?

#86915 Copied

Eva Kemp

Participant

October 7, 2015 at 10:05

Hello,

This issue was resolved in the other topic. This one will be closed.

Regards,
Eva Kemp.

#92079 Copied
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The issue related to '‘Bug – Single Product Page – Fixed Content Layout’' has been successfully resolved, and the topic is now closed for further responses

Bug – Single Product Page – Fixed Content Layout

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