Bug in Sale Booster Fake Sale Popup (FATAL ERROR)

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Tony Rodriguez

  • Avatar: Mavi Ekran
    Mavi Ekran
    Participant
    October 15, 2022 at 23:42

    Please see images below i’m getting this error when activating popup
    https://prnt.sc/b7lM2epz6Zyp
    https://prnt.sc/7GTZzhEbrTbj

    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 16, 2022 at 07:15

    Hello, @Mavi Ekran,

    Sorry for the inconvenience but can you please share your site WP-ADMIN Login details and Cpanel or FTP in the below-listed format in the private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly?

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Cpanel Admin URL:
    Cpanel Admin Username:
    Cpanel Admin Password:

    Note: Kindly take a complete backup of your site first.

    And I also need your permission to debug your site, which includes deactivating all the third-party plugins and on-site Customization as well.

    Regards 8Themes Team.

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