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Bug : Empty cart for guest visitors - by Toimata

This topic has 7 replies, 3 voices, and was last updated 6 years, 7 months ago ago by Rose Tyler

Toimata

Participant

August 23, 2017 at 22:36

Hello,
I have an issue on my website : http://achatsgroupestahiti.com/
When a user trys to buy a product as a guest, he arrives on the cart page wich says : The cart is empty. Indead of opening the order page. However i selected the “Allow guest order” in woocommerce configuration.
How can i fix this problem please ?
Regards,
Nicolas

Please, contact administrator
for this information.

#170738 Copied Theme version: 4.1.1 WooCommerce version: 3.1.1

6 Answers

Amzy Leel

Participant

August 24, 2017 at 06:20

Hi,

I do not understand your site language.
Check this for enabling the guest check out : https://docs.woocommerce.com/document/configuring-woocommerce-settings/#section-12

Regards,

#170744 Copied

Amzy Leel

Participant

August 24, 2017 at 06:21

And, do not forget to update the theme to the latest version

#170745 Copied

Toimata

Participant

August 24, 2017 at 11:50

Hi,
I switched the language to english. Could you please have a look ?
I already updated the theme before and the issue is still here.
Thanks for your help.

#170760 Copied Theme version: 4.1.1 WooCommerce version: 3.1.1

Toimata

Participant

August 24, 2017 at 12:44

I already tryed to update the theme and woocommerce but it’s not due to this.

#170762 Copied

Toimata

Participant

August 24, 2017 at 13:06

It’s ok i fixed it with the host support, i just needed to make a cache exclusion for the shopping page.
Thank you !

#170763 Copied

Rose Tyler

Support staff

August 25, 2017 at 10:00

Hello,

Sorry for the delay.
We are glad that you sorted out.

Regards

#170821 Copied
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