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Buffering in shop / search / category page

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 6 days ago ago by Alex Carter

  • Avatar: Mirko
    Mirko
    Participant
    June 3, 2025 at 14:02

    Good morning,
    I don’t understand why but I never load the products once I change the filters for the number of products I want to display or apply filters.

    I attach screenshot. Can you verify that everything is ok? I just updated the theme and your core plugin.

    Thank you

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    #446322 Copied
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 3, 2025 at 14:39

    Hello,

    Thank you for reaching out to us.

    At first glance, we do not observe any issues with the application of filters on the shop page – please refer to the following screenshot: https://prnt.sc/DgjtUwi9gOry

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

    Best Regards,
    8Theme’s Team

    #446328 Copied
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