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Browser issues - by anglickapohoda - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 7 years, 6 months ago ago by Rose Tyler

anglickapohoda

Participant

October 13, 2016 at 11:49

Hello,

We are experiencing problems when running on various browsers.
in IE, the color variatons for product are very large
and in Safari, the product qty meter is broken. see the printcreens.

Also on home page, there is very large empty space between news and sales.
Could it be smaller?

Thank you so much for your help.
We appreciate it.
Best wishes

Lenka

Please, contact administrator
for this information.

#142544 Copied Theme version: Legenda 3.02

5 Answers

Eva Kemp

Support staff

October 13, 2016 at 13:07

Hello,

Your screenshots show nothing. There are no images. Please reupload them.
Also update the theme to 3.0.3 version.
Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
Update all required plugins https://www.8theme.com/download-plugins/ .

Don’t forget to create back up of your files and database before starting update process!

Regards,
Eva Kemp.

#142556 Copied

anglickapohoda

Participant

October 13, 2016 at 13:25

Hello,

we have our page updated to 3.03.
here are the screens again, i hope it works now.

https://s-media-cache-ak0.pinimg.com/originals/b2/be/53/b2be531742b2817279a64b92cca0f310.jpg
https://s-media-cache-ak0.pinimg.com/originals/fa/c9/2a/fac92a75d0173ef7b54e85ea1cb6c900.jpg.

Thank you very much
Best wishes

Lenka

#142559 Copied
Eva Kemp

Support staff

October 13, 2016 at 14:49
Hello,

What Safari version are you using? We don’t see such issue:
http://prnt.sc/ctcj2l

As for IE add this code in custom.css file:
```
.short-description img {
  width: 70px;
}
```
Regards,
Eva Kemp.
#142577 Copied
anglickapohoda

Participant

October 18, 2016 at 10:46

Hello,
Thank you so much for the code. IE is working fine now.
The only remaining problem is the wide space between new products and sales on our home page.
It looks like something is missing in between, but it doesnt.

Do u know whats causing it?

Thank you
LS

#143070 Copied

Rose Tyler

Support staff

October 18, 2016 at 12:26

Hello,

The credentials are incorrect. Please check them.
You can add this code in Custom CSS:
.owl-carousel .owl-item.loading { min-height: 0; }

Regards,
Rose Tyler.

#143088 Copied
Tagged: best, browser, issues, selling, themes, woocommerce
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