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BROKEN SITE … HELP! TENGO PROBLEMAS CON EL SITIO

This topic has 6 replies, 3 voices, and was last updated 2 years, 5 months ago ago by Olga Barlow

Toledano

Participant

November 13, 2021 at 08:06

Please, contact administrator
for this information.

#308408 Copied Theme version: v.8.0.9 WooCommerce version: Versión 5.9.0

5 Answers

Rose Tyler

Support staff

November 13, 2021 at 10:24

Hello,

Thanks for using our theme.
There is a critical error on your Home page. Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.

Regards

#308470 Copied

Toledano

Participant

November 13, 2021 at 18:39

Please contact administrator
for this information.

#308599 Copied

Rose Tyler

Support staff

November 14, 2021 at 08:22

Hello,

As we can see, your Home page works fine now. You just need to go to Theme Options > click on Publish to apply correct styles here – https://gyazo.com/7975057d585ba215cf5b8def2ef55db9

Have you changed wp-admin access – https://gyazo.com/0cdbae7281f21c27ae021a2f9ee1f5cc ? Is there anything else we can help you with?

Regards

#308609 Copied

Toledano

Participant

November 22, 2021 at 19:49

Hello, good afternoon I hope you are very well.

Please contact administrator
for this information.

#309559 Copied

Olga Barlow

Support staff

November 23, 2021 at 15:31

Hello,

Take our apologies if our support was not helpful for you. You can submit refund request here https://themeforest.net/refund_requests/new

But make sure that you submit refund for the support, not for the theme license.

Regards

#309625 Copied
Tagged: broke site help, broken website help, tengo problemas, website fix, website repair, website troubleshooting, woocommerce wordpress templates
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BROKEN SITE … HELP! TENGO PROBLEMAS CON EL SITIO

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