Broken Single Product page - by knguyen2015

This topic has 42 replies, 6 voices, and was last updated 7 years, 10 months ago ago by Jack Richardson

  • Avatar: knguyen2015
    knguyen2015
    Participant
    May 3, 2016 at 18:08

    I did it. But the cart is still in mess. Can someone take a look at it? It’s urgent

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 3, 2016 at 19:42

    capcha at Contact is broken too. Please check it. Thanks

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 4, 2016 at 12:14

    Hello,

    I did it. But the cart is still in mess. Can someone take a look at it? It’s urgent

    Please show us on the screenshot what exactly wrong with cart, as we checked it and don’t see any issues.

    capcha at Contact is broken too. Please check it.

    May we reupload theme files?

    Best regards,
    Jack Richardson.

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 4, 2016 at 17:01

    I sent you the url before on private. It took days to hear back. I need it fixed quickly. I’m gonna launch the website soon.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 5, 2016 at 10:08

    Hello,

    I’ve added the following css code in your custom.css file:

    .products-small .product-item .variation {
        padding-left: 95px;
    }

    Clear browser cache and check cart popup.

    Best regards,
    Jack Richardson.

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 5, 2016 at 14:46

    Hi Jack,

    Thanks for your update. By the way, i need something like this:

    Color: Premium Heather
    Size: L

    They should be in order and bold.

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 5, 2016 at 15:12

    Please check the screenshot

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 5, 2016 at 18:51

    Hello,

    Please use this code in custom.css file:

    .products-small .product-item .variation {
      width: 90px;
    }
    .products-small .product-item .variation dt {
       display: inline-block;
    }
    .products-small .product-item .variation dd:nth-child(2n):after {
        content: "";
    }
    .products-small .product-item .variation dt, .products-small .product-item .variation dd {
       font-weight: bold;
    }

    Best regards,
    Jack Richardson.

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 5, 2016 at 20:32

    Thanks, Jack. But it hasn’t been in line. Please take a look at the attachment.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 6, 2016 at 09:07

    Hello,

    I’ve edited this part of code:

    .products-small .product-item .variation dt, .products-small .product-item .variation dd {
       display: inline-block !important;
    }

    Clear browser and server cache and check cart widget now.

    Best regards,
    Jack Richardson.

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 7, 2016 at 09:43

    Thanks, Jack. It works. By the way, when the color has the long name, it will be dropped by another line. Like this:
    Color:
    Premium Heather

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 10, 2016 at 09:19

    Hello,

    Try to change this css code

    .products-small .product-item .variation {
        width: 90px;
    }

    to this:

    .products-small .product-item .variation {
        width: 120px;
    }

    Best regards,
    Jack Richardson.

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 11, 2016 at 18:49

    Hi Jack,

    It doesn’t work well. They are floated to the left.
    One more questions, how to tick the product as on-sale?

    Best Regards,
    Kevin

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 12, 2016 at 10:35

    Hello,

    To mark products as “sale” you need add sale price in product editor.

    I’ve changed the code as mentioned in the previous post and don’t see any issues:
    http://storage8.static.itmages.com/i/16/0512/h_1463045692_7937837_af1bf0b8ef.jpeg

    Please clear browser cache and check again.

    Best regards,
    Jack Richardson.

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 16, 2016 at 22:17

    I tested it but didn’t work as expected.

    One important problem is that the review is totally disabled on firefox and sometimes happens on Chrome. Please take a look.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 17, 2016 at 13:15

    Hello,

    Have you changed WP Dashboard credentials? Please provide the correct ones.
    What “review” do you mean? Is it “Reviews” tab on single product page?

    Best regards,
    Jack Richardson.

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 19, 2016 at 21:21

    Sorry Jack. For security, i had to disable them. Please check private message. Thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 20, 2016 at 13:03

    Hello,

    Theme Options styling is caused by one of your plugins. Disable them one by one to find it out.

    To show one product per row on mobile add this code in custom.css:

    @media (max-width: 480px) {.products-grid.product-count-3 .product:nth-child(n) {
        width: 100% !important;
    }}

    Regards,
    Eva Kemp.

    Avatar: knguyen2015
    knguyen2015
    Participant
    May 20, 2016 at 20:04

    Hi Eva,

    I added it but it is still the same.

    Avatar: Eva
    Eva Kemp
    Support staff
    May 21, 2016 at 09:59

    Hello,

    To show one product per row on home page you need edit your Products element that you added in home page editor and set 1 to “Number of items on phones” field.

    Regards,
    Eva Kemp.

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