Return to previous page

Broken pagination on product listing pages

This topic has 4 replies, 2 voices, and was last updated 3 days, 15 hours ago ago by Jack Richardson

Pites

Participant

October 18, 2026 at 17:17

Hi,
When clicking on page 2, the page loads, but once on …/page/2/, the pagination completely stops working — we cannot go to the next pages (3, 4, etc.) or go back to the previous page (page 1). None of the pagination buttons respond. Please treat this as urgent and help us fix it as soon as possible, because our customers are currently unable to browse the store and buy products. I have attached a screenshot for reference.
Could you help me ASAP.
I updated xstore yesterday so it can be a problem.
I have checked this further, and in order to go to the next pages (for example, page 3, 4, and so on), you first have to manually refresh the page in the browser. Only after refreshing the page is it possible to click and go to page 3, 4, etc. Without refreshing the browser, you cannot go any further.
Thank you,
Peter

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#476430 Copied

3 Answers

Jack Richardson

Support staff

October 19, 2026 at 09:11

Hello @Pites,

We have reviewed the issue you described and conducted tests on our end, but we did not encounter the same problem (please see the attached video). Could you kindly clarify the steps to reproduce the issue or attempt the test on a different device or browser?

Also, the credentials you attach is not correct for login (screenshot is attached)

Best regards,
Jack Richardson
The 8Theme’s Team

Content is visible for topic creator and
support staff only.

#476437 Copied

Pites

Participant

October 23, 2026 at 14:56

Herę is new, thank you

Content is visible for topic creator and
support staff only.

#476512 Copied

Jack Richardson

Support staff

October 23, 2026 at 15:16

Dear @Pites,

Thank you for providing the updated credentials. However, you did not provide us an answer for our request above:

We have reviewed the issue you described and conducted tests on our end, but we did not encounter the same problem (please see the attached video). Could you kindly clarify the steps to reproduce the issue or attempt the test on a different device or browser?

Kind regards,
Jack Richardson
The 8theme’s team

#476513 Copied
Viewing 4 results - 1 through 4 (of 4 total)