I explain another problem that I have:
When a product of my store is added to the shopping cart, a dialogue box appears, giving the possibility of “continuing to buy” or “finalizing purchase”.
In that dialog you should see a thumbnail of the product you are buying, but in all cases, that image is broken.
How can I solve that?
Thank you very much.
Please try to disable all 3-rd party plugins, clear cache and check if one of them causes the problem.
Did you make changes in template files?
I have already solved it!
I followed your instructions (disable add-ons, delete cache …) but it was not solved.
Finally the solution was in the Theme Options:
In “Quick View” option, I have changed to “single mode” in “Product images” (it was in “slider”)
Thank you very much for your patience and your involvement !!
Thank you for letting us know.
I am glad that you sorted out.
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