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  Eprana

  Participant

  October 4, 2018 7:30 pm

  Good afternoon!!

  I explain another problem that I have:

  When a product of my store is added to the shopping cart, a dialogue box appears, giving the possibility of “continuing to buy” or “finalizing purchase”.

  In that dialog you should see a thumbnail of the product you are buying, but in all cases, that image is broken.

  https://www.rincondesilencio.com/wp-content/uploads/2018/10/miniatura.jpg

  How can I solve that?

  Thank you very much.

  Site URL: hidden

  Theme version: 1.0

  WooCommerce version: 4.9.8

  #200523 copied to clipboard

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  Rose Tyler

  Support staff

  October 5, 2018 9:56 am

  Hello,

  Please try to disable all 3-rd party plugins, clear cache and check if one of them causes the problem.
  Did you make changes in template files?

  Regards

  #200559 copied to clipboard

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  Eprana

  Participant

  October 8, 2018 10:56 am

  Hello Rose!

  I have already solved it!

  I followed your instructions (disable add-ons, delete cache …) but it was not solved.

  Finally the solution was in the Theme Options:

  In “Quick View” option, I have changed to “single mode” in “Product images” (it was in “slider”)

  Thank you very much for your patience and your involvement !!

  Site URL: hidden

  Theme version: 1.0

  WooCommerce version: 4.9.8

  #200680 copied to clipboard

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  Rose Tyler

  Support staff

  October 8, 2018 10:59 am

  Hello,

  Thank you for letting us know.
  I am glad that you sorted out.

  Regards

  #200681 copied to clipboard

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