Broken Arrows in Revolution Slider - by ssledgeski

This topic has 4 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

  • Avatar: ssledgeski
    ssledgeski
    Participant
    January 14, 2016 at 20:08

    Hello,

    I just recently updated all of my plugins and Royal theme. One of the issues I am coming across is that on my revolution slider, the arrows are showing as Chinese characters. Any help on this would be greatly appreciated.

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 15, 2016 at 10:39

    Hello,

    As I see you are still using old theme version 1.8. May we update the theme to the latest version? Please confirm that you have site backup including database and let us know your decision. Thank you.

    Best regards,
    Jack Richardson.

    Avatar: ssledgeski
    ssledgeski
    Participant
    January 25, 2016 at 22:55

    Sorry for the delay. It would be great if you could do the update. I used the most recent file that was provided by envato marketplace but I guess that one is incorrect. I have a backup of all my files.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 26, 2016 at 14:41

    Hello,

    Please provide us with correct FTP and WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

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