Brands not showing in sidebar - by irish

This topic has 7 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Jack Richardson

  • Avatar: irish
    irish
    Participant
    September 14, 2016 at 10:33

    Hello!

    I’m using the 8theme Brands filter in the shop sidebar. Normally it works fine.
    Now i added a new brand called “Cortina”, and added a lot of products in it. But it’s not showing in the filter in the sidebar.
    What’s wrong?

    Thanks!

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2016 at 11:23

    Hello,

    As I see Cortina brand has no products http://storage5.static.itmages.com/i/16/0914/h_1473848588_1668686_6732b3843f.png

    Add this variation to some products.

    Best regards,
    Jack Richardson.

    Avatar: irish
    irish
    Participant
    September 14, 2016 at 11:38

    Hi Jack,

    I know, i saw that too, but when i open a product for example Cortina Accu: https://e-bikewereld.nl/wp-admin/post.php?post=19619&action=edit
    You’ll see that i added the Cortina Brand. So what goes wrong then>?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2016 at 12:10

    Hello,

    It’s working fine now. See screenshots:
    http://prntscr.com/chv961
    Is this problem solved?

    Regards,
    Rose Tyler.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2016 at 12:35

    Hello,

    If you want to use default “WoocCommerce Layered Nav” widget then you need to create product variables with attributes you created here http://prntscr.com/chvidm . But if you need to display brands from here http://prntscr.com/chviqg then use “8Theme – Brands Filter” widget.

    Best regards,
    Jack Richardson.

    Avatar: irish
    irish
    Participant
    September 14, 2016 at 14:45

    Hi Jack,

    Understand and i already did add the brand “Cortina” in product variables as you can see at your print screen. But still it’s not showing…. 🙁

    Normally at all other products we only able the brand en than the filter works.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 14, 2016 at 15:45

    Hello,

    Please show a direct product page where you added Cortina attribute as a variation for variable product.
    I see you only marked Cortina brand in products editor, and it will show for “8theme – Brands Filter” widget, and it does http://storage1.static.itmages.com/i/16/0914/h_1473864257_1246316_24ee1ba552.png .
    But this filter http://storage3.static.itmages.com/i/16/0914/h_1473864302_6379612_16548bcb48.png uses Woocommerce Layered Nav widget which you added in Shop Sidebar. It takes attributes from Products > Attributes and these attributes should be added to variable products to be able to filter products by these attributes.

    Best regards,
    Jack Richardson.

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