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Brand pages have dissapeared - by ctrimde

This topic has 5 replies, 2 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

ctrimde

Participant

August 17, 2015 at 23:23

Hello,

Please help- this seems to keep happening- everytime we update the theme, template files for Woocomerce etc- the brand summary pages dissapear (when you click on the brand logo- usually the summary of all what we sell in that brand comes up)- could you please fix this again urgently- thank you;-)
Claudia

Please, contact administrator
for this information.

#80543 Copied

4 Answers

Eva Kemp

Support staff

August 18, 2015 at 08:33

Hello,

I don’t see Woocommerce section in your wp-admin panel.
Is it hidden? Please clarify how we can access Woocommerce settings and Products section in the dashboard.

Regards,
Eva Kemp.

#80598 Copied

ctrimde

Participant

August 27, 2015 at 09:34

Dear Eva, many thanks for getting back-i have updated your permissions. Please fix the folowing:

1.) Brandpages
2.) Woocomerce ” orders” – it shows only 1 order in the table- I cannot access any other orders:-(

Many many thanks- this is urgent
Claudia

Please, contact administrator
for this information.

#82659 Copied

ctrimde

Participant

August 27, 2015 at 10:10

Hello Eva- I went back to past times when this occured- and i solved it the following way:

– RESAVE PERMALINKS SETTINGS

Great!-

Please still help me with point 2)

Many thanks,
claudia

#82677 Copied

Eva Kemp

Support staff

August 27, 2015 at 11:32

Hello,

Some plugin is causing the issue. Please disable all 3rd-party plugins and check orders after that.

Regards,
Eva Kemp.

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