Brand pages from woocommerce are showing 404

This topic has 4 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Hasham
    Hasham
    Participant
    September 20, 2025 at 17:04

    Please check: brand pages from woocommerce are showing 404

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 22, 2025 at 07:27

    Hello,

    Thank you for reaching out to us.

    Your site is under maintenance mode, so we can’t check it.

    To resolve the 404 error, please navigate to Settings > Permalinks in your WordPress dashboard and simply re-save the permalinks. After that, you can go to Brands and view the brand page to ensure everything is working correctly.

    Warm Regards,
    The 8Theme Team

    Avatar: Hasham
    Hasham
    Participant
    September 22, 2025 at 11:57

    Almost 50 times I did the same. 404 presists

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    September 22, 2025 at 12:36

    Hello,

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

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