Brand page can’t show in woocommerce store

This topic has 4 replies, 3 voices, and was last updated 3 weeks ago ago by Andrew Mitchell

  • Avatar: yuanyu
    Leon
    Participant
    January 25, 2025 at 16:20

    Hi

    I am having issues with the brands page when click is coming up with 404 not found.
    And I noticed that in my site there is a “Xstore brands “widget ,I don’t know if it is affected by “Xstore brands ” widget or not.
    Please help me investigate this issue, Thank you

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    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2025 at 09:20

    Hello, Leon,

    Thank you for reaching out to us.

    In the latest WooCommerce update, a “Brands” feature was introduced. As a result, we renamed our brands to ensure there is a clear distinction https://prnt.sc/zljasSUqzVw2 The brands you are currently using are part of the functionality provided by the WooCommerce plugin.

    We kindly recommend contacting WooCommerce support for further assistance regarding this matter – https://wordpress.org/support/plugin/woocommerce/

    Our Brands can be disabled via Theme Options > Woocommerce > Shop elements > Brands >
    Enable brands > Off.

    We’ve re-saved permalinks on your site (Dashboard > Settings > Parmalinks) and the Brands pages work now. Please clear on the View link to check – https://prnt.sc/63WM_i-Ov1pz

    Best regards,
    8Theme’s Team

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    for this information.
    Avatar: yuanyu
    Leon
    Participant
    January 26, 2025 at 11:45

    Hi

    Thanks for your reply.
    I understand, I will caontact with wordpress for resolving this issue.

    Thank you

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 26, 2025 at 11:45

    Dear Leon,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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