Brand not included in import/export - by David Henry

This topic has 8 replies, 2 voices, and was last updated 5 years, 12 months ago ago by Olga Barlow

  • Avatar: David Henry
    David Henry
    Participant
    March 29, 2018 at 20:13

    Hi Guys,

    I’m trying to import products, but Brand is not included in the wordpress export or import.

    I can manually add a column but it doesn’t update the products, only comes in as a custom field

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2018 at 09:22

    Hello,

    1) Go to Theme Options > General > Layouts > Brands > On
    2) Go to Products > Brands > add the necessary brands
    3) Edit products and choose the brand for every product you have.

    Regards

    Avatar: David Henry
    David Henry
    Participant
    March 30, 2018 at 09:49

    Hi Olga,

    That is how you would add Brands, I’m trying to import but it’s not being included, I’ve attached two screens which detail the issue, hopefully it’s clearer now?

    Import Screen
    http://i.share.pho.to/9bb01324_o.png

    Product Screen
    http://i.share.pho.to/e44a7a67_o.png

    David

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2018 at 11:40

    Hello,

    Are you trying to import products with brands from one site where you used our theme to another one? Can you provide me Dashboard access to both sites?

    Regards

    Avatar: David Henry
    David Henry
    Participant
    March 30, 2018 at 12:30

    I was trying to import products from a spreadsheet into Woocommerce and your theme, but it’s not possible to include Brands as you have it.

    I’ve since given up and bought the Woocommerce Brands which allows for this.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 30, 2018 at 16:41

    Hello,

    It’s possible to import brands but you should choose the correct table. Anyway if you have already bought third-party plugin then topic can be closed, right?

    Regards

    Avatar: David Henry
    David Henry
    Participant
    March 30, 2018 at 17:07

    Thanks, yes close this

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 31, 2018 at 12:26

    Ok.

    Regards

  • Viewing 8 results - 1 through 8 (of 8 total)

The issue related to '‘Brand not included in import/export’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.