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Brand filters produce 404 - by roadrules

This topic has 4 replies, 3 voices, and was last updated 6 years, 10 months ago ago by Amzy Leel

  • Avatar: roadrules
    roadrules
    Participant
    June 8, 2017 at 21:44

    Hello support team,
    I’ve noticed this issue with the last theme update. Before it works.

    So here http://preview.lucadolci.com/wordpress/prodotti/ if you open the filter menu and try to filter for one of the brand in list, this operation result in a 404 page (for example this link http://preview.lucadolci.com/wordpress/brand/heidelberg/).
    Products need to have multiple brands. Before the last update the system works perfectly, all the settings remains the same.

    Thank you so much in advance,
    Luca

    #165358 Copied Theme version: 3.15 WooCommerce version: 3.0.8
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 8, 2017 at 21:46

    Hello,

    Go to Settings > Permalinks > try to re-save permalinks, check if this helps. If not – provide me temporary admin panel and FTP access.

    Regards

    #165360 Copied
    Avatar: roadrules
    roadrules
    Participant
    June 9, 2017 at 06:53

    Hi Olga,
    this solution works perfectly!

    Thanks,
    Luca

    #165378 Copied
    Avatar: amzy
    Amzy Leel
    Participant
    June 9, 2017 at 07:25

    You are welcome.

    Do not hesitate to ask if you have any questions in future.

    Regards,

    #165379 Copied

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