Return to previous page

Border problem - by abdouAllâh - on WordPress WooCommerce support

This topic has 11 replies, 3 voices, and was last updated 4 years, 3 months ago ago by abdouAllâh

abdouAllâh

Participant

March 11, 2021 at 12:01

Hello,

I have a problem: I put borders on the row or on the frame of the content (see the photos), they do not appear and this, only for this row …

Is this normal?

Thanks

Please, contact administrator
for this information.

#278794 Copied Theme version: 7.2.5 WooCommerce version: 5.1.0

10 Answers

Robert Hall

Participant

March 11, 2021 at 17:16

Hello,

Thank you so much for contacting us!

It is probably looks that your border color and background color is mixed with each other will you please check it our with different color or send us your website temporary logins detail so that we will check your issue in more details.

Robert Hall

#278855 Copied

abdouAllâh

Participant

March 11, 2021 at 18:12

in fact, I understood, by the grace of Allâh, our Lord, it is a problem of translation of the borders which are in French …

Do you know which file should I translate to change this?

#278879 Copied

Olga Barlow

Participant

March 11, 2021 at 20:35

Hello,

You don’t need to translate that. Translation does not affect the colors. We need WP Dashboard access to your site to check the issue in more detail and help you.

Regards

#278933 Copied

abdouAllâh

Participant

March 11, 2021 at 21:20

if the problem is a translation: look at this css which was translated into french: the mention “solid” has become “solide” and that’s what bug …

“.vc_custom_1615459973932 {
margin-bottom: 3.5vw !important;
border-top-width: 6px !important;
border-right-width: 6px !important;
border-bottom-width: 6px !important;
border-left-width: 6px !important;
padding-right: 75px !important;
padding-left: 75px !important;
background-color: #3d3d3d !important;
background-position: 0 0 !important;
background-repeat: no-repeat !important;
border-left-color: #a5a5a5 !important;
border-left-style: solide !important;
border-right-color: #a5a5a5 !important;
border-right-style: solide !important;
border-top-color: #a5a5a5 !important;
border-top-style: solide !important;
border-bottom-color: #a5a5a5 !important;
border-bottom-style: solide !important;
border-radius: 10px !important;
}”

I changed it by inspecting the border of my homepage and removing the “e” from “solide”, the borders reappeared …

I made translations recently but I went back to the “xstore” and “xstoreCore” files to change them (because there was indeed the word “solid” in both files) and after having reinstated the corrected files, Nothing has changed…

#278942 Copied

Olga Barlow

Participant

March 12, 2021 at 11:32

Hello,

I see, ok. We need to check the settings that you have in the backend and translation files. So, in addition to WP Dashboard access provide also FTP access to your site.

Regards

#279017 Copied

abdouAllâh

Participant

March 12, 2021 at 12:53

ftp access, I do not give them because I have never done that and that does not interest me, sorry … On the other hand I can provide you with an admin access but that’s all … Knowing that I ‘ve already checked my translations and I think they are those of wpbackery builder (And Allâh is more knowledgeable) …

#279039 Copied

Olga Barlow

Participant

March 13, 2021 at 10:06

Hello,

I see, ok. Provide us with Wp Dashboard access at least. I can’t find why it does not take the correct translation if I can’t check all the translations and settings.

Regards

#279141 Copied

abdouAllâh

Participant

March 14, 2021 at 17:38

here you are.
please do not change the woocommerce translation because I need this one

Please contact administrator
for this information.

#279267 Copied

Olga Barlow

Participant

March 15, 2021 at 11:19

Hello,

It comes from WPbakery https://prnt.sc/10m6x21 Don’t translate border values.
Check now.

Regards

#279341 Copied

abdouAllâh

Participant

March 15, 2021 at 16:34

Praise to be Allâh, thanks you very much for your help

#279432 Copied
Viewing 11 results - 1 through 11 (of 11 total)