Return to previous page

Bold text in translation - by gewoonbovenaan

This topic has 11 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

gewoonbovenaan

Participant

October 18, 2019 at 11:09

Hi,

When i open a page in dutch for example https://yourlight.com/bedrijfshalverlichting/
And then push the translation to english, the text gets bold. I dont know why this is happening. WPML says its in the theme and when i use another theme it is not getting bold. So it looks like something is conflicting. Any idea why this is and how i can solve it?

#223484 Copied Theme version: 6.1.4

10 Answers

Olga Barlow

Participant

October 18, 2019 at 11:37

Hello,

Text has the strong tag http://prntscr.com/pl0lwq
Provide us with Dashboard and FTP access to your site to check the problem in more detail.

Regards

#223490 Copied

gewoonbovenaan

Participant

October 18, 2019 at 11:44

True the first column has a strong tag but the rest of the text not. and it is still getting bold included the menu.. https://gyazo.com/53f115f6152881700eb9d1f4cdaa2415

pls check.

Please contact administrator
for this information.

#223491 Copied

Olga Barlow

Participant

October 18, 2019 at 12:11

Hello,

The strong tag was used in your text element http://prntscr.com/pl144o I removed it font-weight of the paragraph is normal. If you wrap the text to strong tag you’ll get it bold again. Don’t understand how it’s related to theme, this is default HTML tag.

Regards

#223497 Copied

gewoonbovenaan

Participant

October 18, 2019 at 12:15

Hi,

What u have changed is one column, but if u scrolled down u saw that the rest of the text is also bold without the tag. Even the menu gets bold as the whole website..

#223500 Copied

Rose Tyler

Support staff

October 18, 2019 at 12:45

Hello,

I do not see the problem http://prntscr.com/pl1om1 Have you cleared the cache?
Please provide us with screenshots for the problem.
You can use Lightshot screenshot tool https://app.prntscr.com/en/index.html to share screenshots, it creates a link to the image and you will just send us that link.

Regards

#223502 Copied

gewoonbovenaan

Participant

October 18, 2019 at 13:52

Ok when we have a page in dutch for example https://yourlight.com/havenkraanverlichting/
See scrn shot: https://gyazo.com/eceddeeead4dfb32c86920173cce2b4d what u see is a text which is not bold.. then when u push the translate to english button (see scrn shot GIF) https://gyazo.com/4ad9bc815c7fc375d1db718eccb45e01 the text gets bold. without the strong tag or css.. text gets bold.. (MENU BOLD with english translation) https://gyazo.com/0f1fbc905b0086096e0cb4bc3464b8ff —> (NORMAL MENU in dutch) —>https://gyazo.com/de1ca165d16df8ada51822032fcbc50e …

The problem, everything gets bold when pushing the translation button, in chrome, in IE and in 5 tested other computers with different wifi and IP.

WPML acknowledge and see the problem, and they told me that the problem is in the conflict with the theme and WPML.

#223509 Copied

Rose Tyler

Support staff

October 19, 2019 at 08:47

Hello,

Thanks for the explanation. That is strange because when I login your site, there is no problem – https://prnt.sc/plebk2 , but it is here via an incognito window – http://prntscr.com/plebtq
Try to disable caching temporarily on the site and check one more time. Let us know the result.
I will pass this problem to our developers, but they will be available from Monday, due to the weekend. Please do not change access.

Regards

#223533 Copied

Rose Tyler

Support staff

October 23, 2019 at 16:49

Hello,

Please check the font-weight now.

Regards

#223735 Copied

gewoonbovenaan

Participant

October 25, 2019 at 08:42

HI,

Yes it is good now. Many thanks for your effort. Can u tell me what the cause of the problem was so i can learn from it for the next time?

#223817 Copied

Rose Tyler

Support staff

October 25, 2019 at 08:50

Hello,

It was a strange situation. I selected another font-family in Theme Options > Typography and then set it back, and it solved the problem.

Regards

#223819 Copied
Viewing 11 results - 1 through 11 (of 11 total)