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BLURRY THUMBNAILS ON LEGENDA DEMO AS WELL

This topic has 10 replies, 5 voices, and was last updated 8 years, 4 months ago ago by Jack Richardson

gregory

Participant

December 1, 2015 at 05:11

Hello,

all thumbnails of the pictures with a white background present a corrupted white/grey strike background.

Please see picture attached from the Legend demo.

What is the solution? knowing that the product pictures are perfect!

Thank you

Please, contact administrator
for this information.

#102064 Copied Theme version: v 1.0.0 WooCommerce version: ersion 2.4.10

9 Answers

Robert Hall

Support staff

December 1, 2015 at 08:38

Hello,

This are demo products. Did you try to upload your own images?

Regards,
Robert Hall.

#102075 Copied

Stan Russell

Participant

December 1, 2015 at 08:44

Hello gregory,

please provide us with admin credentials for your site in private content. We will check this issue.

Regards,
Stan Russell.

#102077 Copied

gregory

Participant

December 1, 2015 at 15:36

Hello,

I was so upset by the unprofessional look of the thumbnails that I deleted the website I was working on.

And I found the same error on the demo!!!!
Yes you do have the same error, show me how you correct it and I will follow your advice.

Please you saw the picture and the proof so instead asking me questions let s just work with me to find the answers!

Thank you

Ps I am sure this is not the first time you ran into that question however I have not seen a clear and explanation or a correction on your website

#102185 Copied

Eva Kemp

Support staff

December 1, 2015 at 16:47

Hello,

Our demo images have such background color.
Try to upload your own pictures in .png extension.

Thank you.

Regards,
Eva Kemp.

#102201 Copied

gregory

Participant

December 1, 2015 at 16:53

No way I can t use png too heavier. Just please tell me what is the problem with your theme or please ask to someone with the knowledge to answer, please do not avoid the problem because this is a big deal for such a theme

#102204 Copied

Eva Kemp

Support staff

December 1, 2015 at 16:55

Hello,

As we told you that’s not theme problem. Our images have such background.
Have you tried to upload your own images?

Please try it.

Thank you.

Regards,
Eva Kemp.

#102207 Copied

gregory

Participant

December 1, 2015 at 16:58

I don t believe that you want that white background with stripes, yes I did and I do have the same results.

Obviously I read some same complaints but no answer on your part, please do the test and you will see that your theme modify the white background of the thumbnail which gave an unprofessional look.

#102212 Copied

gregory

Participant

December 1, 2015 at 18:19

This is one of the picture you are using!!!!

Look at the background

https://www.8theme.com/demo/legenda/wp-content/uploads/2013/09/08CC1443100W_01_source1-500×544.jpg

Are you using a lazyload compressor?

WHY? WHAT S GOING ON?

#102217 Copied

Jack Richardson

Support staff

December 2, 2015 at 16:26

Hello,

We understand your worries regarding this issue but it’s not related to our theme. You can check this if you switch to default WordPress theme (Twenty Fifteen). Such issue happens when images are cropped by woocommerce.

Best regards,
Jack Richardson.

#102379 Copied
Tagged: blurry thumbnails, competitive pricing, high quality, legenda demo, seo friendly, wordpress woocommerce templates
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