Blurry Product Images in Sidebar Widgets

This topic has 11 replies, 4 voices, and was last updated 12 months ago ago by Andrew Mitchell

  • Avatar: Elhadj07
    Elhadj07
    Participant
    December 17, 2024 at 04:53

    Hello,

    I’m experiencing an issue with product images appearing blurry in the sidebar widgets (e.g., Best Sellers widget)

    Here are the details:

    • Image Resolution: The original product images uploaded are high resolution (2000x2000px).

    • Image Settings:

    • Main product images and thumbnail widths are both set to 600px in WooCommerce settings.

    • Images remain uncropped or in a square (1:1) ratio.

    • Issue: Despite these settings, the product images displayed in the sidebar widgets are low quality and appear blurry.

    Please find attached screenshot.

    Thanks very much

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    10 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 17, 2024 at 06:31

    Hello, @Elhadj07,

    Thank you for reaching out to us with your concern regarding the product image size on your website. We understand how important it is for the images to appear clear and properly aligned to ensure a great visual experience for your users.

    Please read the next articles – https://www.8theme.com/documentation/xstore/woocommerce/product-images/ https://docs.woocommerce.com/document/fixing-blurry-product-images/
    The size of products comes not from our theme, but from WooCommerce settings in Appearance > Customizer > WooCommerce > Product Images. From your screenshot, it looks like the images are cropped.

    Please note that once you change these settings you need to regenerate thumbnails using the appropriate plugin.

    Regenerate Thumbnails: After changing the image size, install and run the Regenerate Thumbnails plugin to ensure all images are resized correctly. This will help remove the blurriness caused by mismatched image dimensions.

    It is recommended to use a graphics editor and prepare product images (make them the same size) before uploading images to your media gallery and for products. In other cases, images may have different heights on the frontend.

    We hope this helps. Further assistance you can get from the WooCommerce support team – https://wordpress.org/support/plugin/woocommerce/

    Best Regards,
    8Theme’s Team

    Avatar: Elhadj07
    Elhadj07
    Participant
    December 17, 2024 at 11:41

    Hi Tony,

    Thanks for your reply.

    Could you please check these two screenshots and advise to what value do I need to set them each ?

    After that I then need to install the regenerate plugin and generate new thumbnails right ?

    Thanks for your support

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    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 17, 2024 at 11:50

    Hello, @Elhadj07,

    Thank you for your response.

    1/ Please read this article first – https://www.8theme.com/documentation/xstore/woocommerce/product-images/
    Try to set the Thumbnails Size 355px, uncropped, and then regenerate thumbnails using the appropriate plugin.

    You need to set – https://prnt.sc/05ExiCPvq6Zw Once you’ve updated these settings, you need to regenerate your thumbnails.

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

    Avatar: Elhadj07
    Elhadj07
    Participant
    December 17, 2024 at 16:32

    Hi Tony,

    I did as you explained and regenerated new thumbnails but still issue not fixed.

    I regenerated new thumbnails then cleared cache and checked then deleted the regenerate plugin in order not to use too many plugins to slow the site.
    But issue still same.

    On one of the screenshot the thumbnails are linked ked but there should be a spade between the images.

    Please find attached screenshots.

    Thanks very much

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    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 18, 2024 at 05:28

    Hello, @Elhadj07,

    Thank you for your response.

    To assist you more effectively, we kindly request that you provide access to your site’s WordPress admin panel. Please share the credentials securely in the private content area so that we can review your settings in detail and offer the necessary support.

    Additionally, we would greatly appreciate it if you could provide a detailed description of your specific requirements or desired outcome. This will help us better understand your needs and ensure we deliver the best possible assistance.

    Thank you for your cooperation.

    Best regards,
    The 8Theme Team

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    Avatar: Elhadj07
    Elhadj07
    Participant
    December 18, 2024 at 11:17

    Hi Tony,

    Access provided in private.

    I just want to have the thumbnails images on the best seller tab clearly visible and not blurry that’s it.

    Thanks very much for the support

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 04:59

    Dear @Elhadj07,

    Thank you for reaching out to us.

    Currently, there are no hooks or settings available to directly modify the product image size for that specific widget. However, you can achieve this by following the steps below:

    1. Copy the following file from the XStore Parent theme:
    /wp-content/themes/xstore/woocommerce/content-widget-product-slider.php
    and paste it into the XStore Child Theme directory:
    /wp-content/themes/xstore-child/woocommerce/content-widget-product-slider.php.

    2. Once the file is copied, open it and navigate to line 33.

    3. Locate the following code:

      
       $thumbnail = $product->get_image( 'woocommerce_gallery_thumbnail');  
    

    4. Replace it with:

     
       $thumbnail = $product->get_image( 'large');  
    

    We hope this solution resolves your issue. Should you have any further questions or need additional assistance, please don’t hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Elhadj07
    Elhadj07
    Participant
    December 19, 2024 at 14:21

    Hi Luca,

    I added the code as you instructed and the images are now clear thank you.

    There is one more issue how can I fix the spacing between the images so that all same?

    On screenshots 2 you can see there is no space between the two images. But on screenshots 1 one there is space but the space is not equal.

    Thanks very much

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    Avatar: Justin
    Luca Rossi
    Support staff
    December 19, 2024 at 18:35

    Hi @Elhadj07,

    Please also add this custom CSS codes:

    
    .swiper-wrapper.product_list_widget .swiper-slide {
        margin: 0 0 10px 0 !important;
    }
    

    Hope it helps!

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 20, 2024 at 13:17

    Dear Elhadj07,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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