• 

  Danielle

  Participant

  September 17, 2020 at 11:27

  Hello,
  I tried to schedule my blog post and I found out that the Publish Settings sections is not responding to any interaction. I am unable to schedule my blog posts. Also, I can’t use “quick edit” function as well. Would you be so kind to support me and find a solution?

  #251676 Copied Theme version: 7.0.0 WooCommerce version: 4.4.1
  9 Answers
  

  Rose Tyler

  Support staff

  September 17, 2020 at 12:12

  Hello,

  Thanks for contacting us.
  Do you have any errors in the browser console? Do you have these problems when a default theme is activated on your site?
  Provide temporary wp-admin access, so we can take a closer look.

  Regards

  #251677 Copied
  

  Danielle

  Participant

  September 17, 2020 at 12:43

  Check the private content area for wp access.

  Please contact administrator
  for this information.

  #251681 Copied
  

  Olga Barlow

  Participant

  September 17, 2020 at 13:20

  Hello,

  Check the access, please https://gyazo.com/1403edf5732e2937b1804d642638a755

  Regards

  #251692 Copied
  

  Danielle

  Participant

  September 17, 2020 at 14:13

  Here are the login credentials with the same URL.

  Please contact administrator
  for this information.

  #251708 Copied
  

  Rose Tyler

  Support staff

  September 17, 2020 at 15:11

  Please check credentials one more time – https://prnt.sc/uiyk2z
  Have you checked errors in the browser console? Have you tried to activate a default theme?

  Regards

  #251714 Copied
  

  Danielle

  Participant

  September 17, 2020 at 15:18

  Hello, I am extremely sorry for that. I have checked them this time – please have a look.

  Please contact administrator
  for this information.

  #251716 Copied
  

  Olga Barlow

  Participant

  September 17, 2020 at 15:57

  Hello,

  Try now.

  Regards

  #251723 Copied
  

  Danielle

  Participant

  September 17, 2020 at 16:00

  It works! Thank you so much. May I know what was causing the issue?

  #251724 Copied
  

  Olga Barlow

  Participant

  September 17, 2020 at 16:09

  Hello,

  WooZone plugin, it generated the js error. Do you plan to sell from Amazon or you installed this plugin just in case?

  Regards

  #251727 Copied
• Viewing 10 results - 1 through 10 (of 10 total)