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  slidebird

  Participant

  January 8, 2018 at 12:14

  here is the main blog page http://slidebird.staging.wpengine.com/blog/

  after the update to the latest version of legenda the articles does not work anymore…

  see here for example http://slidebird.staging.wpengine.com/besuchen-sie-uns-auf-der-messe-wohnen-und-interieur/

  only white page… and menu doesnt work at all on the article pages. Its only a staging version… on live version before the upate everything works

  Please, contact administrator
  for this information.

  #181312 Copied
  5 Answers
  

  Rose Tyler

  Support staff

  January 9, 2018 at 11:24

  Hello,

  It looks like the theme wasn’t updated correctly. Did you follow our instruction for theme updated https://www.8theme.com/reply/178206/ ?
  Give me full admin access to the dashboard http://prntscr.com/hxyvrj and provide FTP access (FTP hostname, FTP username, FTP password).

  Regards

  #181386 Copied
  

  slidebird

  Participant

  January 9, 2018 at 12:21

  ok i granted full access… sorry i forgot

  sfto credentials are in the private content… thanks for help

  Please, contact administrator
  for this information.

  #181400 Copied
  

  Rose Tyler

  Support staff

  January 9, 2018 at 14:30

  Unfortunately, I can’t connect to FTP. Please check credentials.

  Regards

  #181426 Copied
  

  slidebird

  Participant

  January 9, 2018 at 14:37

  ah sorry… i forgat that wpengine auto adds the user

  i attached the credentials

  Please, contact administrator
  for this information.

  #181428 Copied
  

  Rose Tyler

  Support staff

  January 9, 2018 at 15:13

  Hello,

  The problem on this page http://slidebird.staging.wpengine.com/besuchen-sie-uns-auf-der-messe-wohnen-und-interieur/ relates to code in style.css file of child theme, so you need to check your custom code in this file.
  The problem on http://slidebird.staging.wpengine.com/blog/ caused by this code http://prntscr.com/hy20iw, so find where you added this code and change or remove it.

  Regards

  #181438 Copied
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