• 

  kim

  Participant

  October 23, 2020 at 20:45

  Hi
  I have created a new post and it is reflected automatically at the blog post, but image is not shown at Home page.
  It did appear at Edit Blog Carousel and featured image is added.

  #256316 Copied Theme version: 7.0.2 WooCommerce version: 5.5.1
  6 Answers
  

  Rose Tyler

  Support staff

  October 24, 2020 at 08:00

  Hello,

  Thanks for using our theme.
  Have you cleared cache? Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then.

  Regards

  #256338 Copied
  

  kim

  Participant

  October 24, 2020 at 10:13

  Hi Rose

  Thank you for your reply.

  I have cleared the Cache for browser and WordPress before i ask for help. The installed Plugins are mainly Elementor and all works well.

  The images are showing up at the Blog page, but it is still now shown at Homepage after taking all the steps mentioned.

  Regards
  Kim

  #256359 Copied
  

  Rose Tyler

  Support staff

  October 24, 2020 at 10:49

  Hi,

  Please provide temporary wp-admin access.
  Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

  Regards

  #256363 Copied
  

  kim

  Participant

  October 24, 2020 at 16:00

  Hi Rose

  Please refer to the private content area.

  I am having the same issue with the footer, I have enable Elementor to edit the static page. Everything can be seen at Elementor but after update and clearing the Cache, nothing happens.

  Regards
  Kim

  Please contact administrator
  for this information.

  #256394 Copied
  

  Rose Tyler

  Support staff

  October 24, 2020 at 16:15

  Hello,

  Once SG Optimizer plugin is disabled – https://prnt.sc/v5zzkm Please check settings of the plugin.
  Try to edit the Footer static block now.

  Regards

  #256395 Copied
  

  kim

  Participant

  October 24, 2020 at 16:23

  Hi Rose

  Appreciate your immediate reply and thank you.

  Regards
  Kim

  #256396 Copied
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