Big problem with plugin composite product

This topic has 2 replies, 2 voices, and was last updated 4 years, 3 months ago ago by Rose Tyler

  • Avatar: hidjab4you
    hidjab4you
    Participant
    March 19, 2021 at 00:09

    Hello !

    First of all i really like your theme and a lot of my friends would like to install it but a thing is blocking.
    First problem we do not know how to remove the bar (tab) at the bottom of each product with “Your selections” or “Shop now” this bar is useless. (Screenshot to show the bar)

    Then, I buy and installed a plugin Composite product which works well but I do not know how to make it work on variable products and especially to have the same result as this site:

    https://www.boxforsister.com/produit/box-for-brother/#configuration

    I want the same presentation for the choice of my products.
    For now I have created a product named: Composite product example for the test but it does not work, I can choose an option of the variable product but I cannot validate. : https://www.hidjab4you.com/produit/boxgraphie-soie-de-medine-2/#configuration
    I need your help urgently please

    my site is the following

    http://www.hidjab4you.com

    password:
    (for support in private area)

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 19, 2021 at 11:28

    Hello,

    Thanks for using our theme.
    1) We do not see your screenshot. Please provide a new one. Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.
    2) We can see the password, but what is the username to login to your site?
    We do not give a guaranty for full theme compatibility with all existing 3rd party plugins.
    Contact support of the plugin first. Then let us know what assistance is needed from our site.
    Likely temporary FTP access will be useful. If you do not know how to create temporary FTP access contact your hosting provider, they will help you.

    Regards

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