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Big problem with my website demo version

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 6 days ago ago by Alex Carter

  • Avatar: benim
    benim
    Participant
    June 4, 2025 at 18:37

    Hello, i bought your theme XStore, when I am importing demo content it doesnt work. Why this is like that? Look at the attachments

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    #446437 Copied
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    June 5, 2025 at 07:04

    Hello,

    Thank you for reaching out to us.

    1/ Please read this article https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/ and contact your hosting provider to solve this – https://prnt.sc/F1pfDqyPNZmQ

    2/ Before proceeding with the import, please ensure that all third-party plugins are disabled.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    #446455 Copied
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