BIG PROBLEM ON XSTORE THEME SINCE LAST UPDATE, HELP PLEASE !

4 replies2 participantsUpdated by Rose Tyler

  • Avatar: MORLIER
    MORLIER
    Participant

    Hello, sorry, but since last updates of XSTORE THEME and XSTORE CORE PLUGIN, I have an issue in the header that display in sticky mode an horrible big white circle all over the page, as you can see on my website…

    Can you help please ?

    Thanks in advance, regards,

    MMO.

    4 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Thanks for using our theme.
    You just need to clear all cache.

    Regards

    Avatar: MORLIER
    MORLIER
    Participant

    Uh…yes, sorry, it is because of WP ROCKET plugin…

    Thanks and sorry to bother you.

    Have a nice day !

    MMO

    Avatar: MORLIER
    MORLIER
    Participant

    OK, I found the problem, it comes from the “GO TO TOP” at the bottom of the page…

    Do you know where I can deactivate it or replace it please ?

    To see the issue, scroll down the page and you will see a white circle…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    After the cache clearing the “back to top” button will be displayed correctly. Maybe there is not only plugin cache, but server cache also.

    Regards

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