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Banners with Mask Error on Published Page (Not Solved)

This topic has 11 replies, 2 voices, and was last updated 4 years, 4 months ago ago by NurilPb

NurilPb

Participant

August 7, 2021 at 03:30

Hi,

My Homepage banners (below slider) work & look fine on Elementor edit,
BUT error (alignment, text & no effect) on published page.

NOTE:
I found the problem is due to disable
Menu Drop down Ajax Loading

BUT if I enable, then my mega menu for Men & Women, all links are gone.

Static block Elementor for Men menu also disappear

Please fix & help

Please, contact administrator
for this information.

#298033 Copied Theme version: 8.0.2

10 Answers

Rose Tyler

Support staff

August 7, 2021 at 08:24

Hello,

Try to disable all the third-party plugins, that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of the browser, and check then.
If the situation is independent of plugins, provide temporary FTP access.

Regards

#298055 Copied

NurilPb

Participant

August 7, 2021 at 08:41

It’s cleared & independent of plugins, please fix. thanks

Please contact administrator
for this information.

#298057 Copied

Rose Tyler

Support staff

August 7, 2021 at 09:31

Hello,

Clear cache and check now.

Regards

#298064 Copied

NurilPb

Participant

August 7, 2021 at 11:42

It’s still broken. You only switch the the menu drop down Ajax loading..come on ( i know that since the first topic created )
Olga can you please help.

#298073 Copied

Rose Tyler

Support staff

August 7, 2021 at 12:01

Yes, we activated Ajax loading option, because we applied fix for menu visibility and you can edit static blocks even with this option activated. So why do you want to disable the “Menu Drop down Ajax Loading” now?
Olga, same as our technicians team, doesn’t work during the weekend https://gyazo.com/278c88e211354266eee998be07bcebc1 , unfortunately.

Regards

#298076 Copied

NurilPb

Participant

August 7, 2021 at 12:11

Please read my first comment above

if you applied (activated): the result is my mega menu for Men & Women, all links are gone.

The menu is shown normally, but all links are dead link #.

All become # links except shop all.
All menu under Men & Women should have linked, not # link.

For example under Men > new arrival should link to:
https://www.watchworldstores.com/product-category/new-arrivals/?filter_department=men

Please check the different by abling & disabling it as mentioned before

#298080 Copied

Rose Tyler

Support staff

August 7, 2021 at 12:20

Thanks for the explanation. We will let you know once it will be fixed or once get any news from the technicians team.
Please be patient

Regards

#298083 Copied

NurilPb

Participant

August 7, 2021 at 12:23

Thanks Rose, please help

#298084 Copied

Rose Tyler

Support staff

August 7, 2021 at 13:58

Clear cache and check links in the menu now

Regards

#298093 Copied

NurilPb

Participant

August 7, 2021 at 15:49

Thanks, awesome!

#298112 Copied
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The issue related to '‘Banners with Mask Error on Published Page (Not Solved)’' has been successfully resolved, and the topic is now closed for further responses

Banners with Mask Error on Published Page (Not Solved)

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