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Banners widget can not jump to the link - by Elvis

This topic has 8 replies, 4 voices, and was last updated 1 weeks, 4 days ago ago by Andrew Mitchell

Elvis

Participant

May 7, 2024 at 04:31

I set the link to the button in banners component. It only works in edit mode. If use browser, there’s no response after click the button

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#394191 Copied Theme version: 9.3.9

7 Answers

Rose Tyler

Support staff

May 7, 2024 at 07:44

Hello, Elvis,

Thank you for reaching out to us with your concern.

We would like to debug with your current setup. Could you please provide temporary FTP access?

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#394210 Copied

Elvis

Participant

May 7, 2024 at 09:32

Here you go

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support staff only.

#394236 Copied

Luca Rossi

Support staff

May 7, 2024 at 13:01

Dear Elvis,

We hope this message finds you well. We have successfully implemented a hotfix on your website. The modification was made to the file located at app/public/wp-content/plugins/et-core-plugin/app/controllers/shortcodes/banner.php, specifically at line 107.

As a result of this update, the previously reported issues with the links should now be resolved. Could you please verify the functionality on your end and confirm that everything is working as expected?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#394272 Copied

Elvis

Participant

May 7, 2024 at 13:29

Hi Luca

Thanks for the fix.

I tried to change the link url to verify your fix. After I update the url and click update button, the website is down. I don’t know what happened. That’s the only change I made after your fix.

Please help

#394286 Copied

Elvis

Participant

May 7, 2024 at 14:12

I removed the code in banner.php line 107. The site is still down. Is the anywhere else I need to revert?

I open the debug mode and found the following error log

[07-May-2024 13:05:43 UTC] PHP Deprecated: Creation of dynamic property Kirki_Toolkit::$modules is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/kirki.php on line 67
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property ETC\Inc\Core::$controllers is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/inc/core.php on line 126
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property ETC\Inc\Core::$models is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/inc/core.php on line 127
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Code::$name is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Code::$name is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Code::$name is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Code::$name is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Code::$name is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$name is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$label is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$dynamic is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$row_label is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$button_label is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$name is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$label is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$dynamic is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$row_label is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:44 UTC] PHP Deprecated: Creation of dynamic property Kirki_Field_Repeater::$button_label is deprecated in /var/www/html/aplusjade/wp-content/plugins/et-core-plugin/packages/kirki/core/class-kirki-field.php on line 291
[07-May-2024 13:05:45 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 81920 bytes) in /var/www/html/aplusjade/wp-content/plugins/elementor/includes/base/widget-base.php on line 198
[07-May-2024 13:05:45 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32768 bytes) in /var/www/html/aplusjade/wp-content/plugins/elementor/core/logger/items/js.php on line 1

#394292 Copied
Luca Rossi

Support staff

May 7, 2024 at 15:40
Hi @Elvis,

Those errors are related to the WP Memory Limit:
```
[07-May-2024 13:05:45 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 81920 bytes) in /var/www/html/aplusjade/wp-content/plugins/elementor/includes/base/widget-base.php on line 198
[07-May-2024 13:05:45 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32768 bytes) in /var/www/html/aplusjade/wp-content/plugins/elementor/core/logger/items/js.php on line 1
```
We’ve increased the WP Memory Limit to 512MB. Can you pleas check again?

Thank you!
#394309 Copied
Andrew Mitchell

Support staff

May 7, 2024 at 16:13

Dear Elvis,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#394318 Copied
Tagged: banners link issue, jump to link problem, woocommerce banners widget, woocommerce troubleshooting, woocommerce wordpress solutions, wordpress banners widget fix, wordpress templates
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