Banner slider and product crousal slider swipers not loading with delay js.

This topic has 16 replies, 4 voices, and was last updated 3 months, 1 weeks ago ago by Luca Rossi

  • Avatar: Plethora
    Plethora
    Participant
    August 22, 2025 at 11:36

    The conflict with Wprocket, the swipers are not working for the first time when the customer opens the site. it is only working after reloading. I need the paths for these to exclude from the delay JS execution. (Please note only for swipers)

    Please, contact administrator
    for this information.
    15 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    August 22, 2025 at 11:40

    Hello,

    Thank you for reaching out to us.

    1/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

    2/ Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    August 22, 2025 at 12:38

    Do XStore sliders, product carousels, and Elementor widgets rely on immediate JS execution? Delay JS prevent them from initializing on first load?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 22, 2025 at 12:59

    Hello @Plethora,

    Thank you for reaching out.

    Our Elementor widgets are developed following the architecture recommended in the official Elementor documentation. Additionally, the slider-based widgets utilize Elementor’s built-in Swiper JS handler, ensuring they function similarly to Elementor’s default slider widgets.

    If you are looking for more in-depth information regarding Elementor’s JavaScript handlers, we recommend posting your query on the official Elementor forum, where their team can provide detailed insights into their code and scripts.

    Furthermore, to improve loading performance, you may consider adding the following file to your exclusions list:
    /wp-content/themes/xstore/js/elementor-all-widgets.min.js
    This file contains combined script files, and excluding it can help prevent the loading of unnecessary scripts, thereby enhancing page speed.

    Best regards,
    The 8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    August 22, 2025 at 15:05

    I added it, but this did not solve the issue.

    video is attached below

    Files is visible for topic creator and
    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 25, 2025 at 06:39

    Hello @Plethora,

    Thank you for reaching out.

    Our Elementor widgets are developed following the architecture recommended in the official Elementor documentation. Additionally, the slider-based widgets utilize Elementor’s built-in Swiper JS handler, ensuring they function similarly to Elementor’s default slider widgets.

    If you are looking for more in-depth information regarding Elementor’s JavaScript handlers, we recommend posting your query on the official Elementor forum, where their team can provide detailed insights into their code and scripts.

    Once you have submitted your topic on Elementor support, could you please share the URL with us?

    Best regards,
    The 8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    August 25, 2025 at 07:18

    Did you manage to check the issue from your end? Excluding the path can not solve the issue?

    Avatar: Plethora
    Plethora
    Participant
    August 25, 2025 at 07:32
    Avatar: Justin
    Luca Rossi
    Support staff
    August 25, 2025 at 08:17

    Dear @Plethora,

    We kindly suggest trying the following exclusion:

    /wp-content/themes/xstore/js/(.*).js

    We hope this proves helpful.

    Best regards,
    The 8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    August 25, 2025 at 08:24

    we are already excluding this from minify js files

    we are also using load js deferred. Should I exclude this from there?

    Avatar: Plethora
    Plethora
    Participant
    August 25, 2025 at 08:35

    its affecting the brand crousal as well.

    Avatar: Justin
    Luca Rossi
    Support staff
    August 25, 2025 at 09:25

    Dear @Plethora,

    Could you please share the current admin account so we can take a closer look at the backend?

    Thank you!

    Avatar: Plethora
    Plethora
    Participant
    August 25, 2025 at 09:44

    please find the live site logins in pvt

    Please contact administrator
    for this information.
    Avatar: Justin
    Luca Rossi
    Support staff
    August 25, 2025 at 11:48

    Dear @Plethora,

    We hope this message finds you well.

    Could you kindly check the update at your earliest convenience? We have added the following: https://prnt.sc/6s2trF49HvV1.

    Thank you for your attention and support.

    Best regards,
    The 8Theme Team

    Avatar: Plethora
    Plethora
    Participant
    August 25, 2025 at 11:58

    This is making the website load time very slow

    Avatar: Justin
    Luca Rossi
    Support staff
    August 25, 2025 at 12:37

    Dear @Plethora,

    Please note that website speed optimization falls outside the scope of the standard support services we provide.

    However, to assist you, we have compiled a list of JavaScript files associated with the XStore theme and the ET Core plugin. You may exclude these files as needed:

    XStore:

    - /xstore/js/elementor-all-widgets.min.js  
    - /xstore/js/general-all.min.js  
    - /xstore/js/modules/swiper.min.js  
    - /xstore/js/woocommerce-all-scripts.min.js 

    ET Core:

    - /et-core-plugin/packages/xstore-wishlist/assets/js/script.min.js  
    - /et-core-plugin/packages/xstore-compare/assets/js/script.min.js  
    - /et-core-plugin/packages/xstore-waitlist/assets/js/script.min.js  
    - /et-core-plugin/packages/st-woo-swatches/public/js/frontend-script.min.js  
    - /et-core-plugin/packages/sales-booster/assets/js/scripts.min.js

    We hope this information is helpful. Should you have any further questions, please feel free to contact us.

    Best regards,
    The 8Theme Team

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The issue related to '‘banner slider and product crousal slider swipers not loading with delay js.’' has been successfully resolved, and the topic is now closed for further responses

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