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Banner crash Homepage after updating elementor

This topic has 12 replies, 2 voices, and was last updated 2 years, 4 months ago ago by Oliver Theiß

Oliver Theiß

Participant

December 15, 2021 at 00:06

Heay…..

my banner masks on the homesite did not survive.
After the update everything was okey…. and I worked on my site… But after I deactivated and activated all plugins because of another error, the banners on the home page were crap. That’s a pity :((

Can I recover this somehow or helps only redo?

Many thanks for your feedback

Oliver

Please, contact administrator
for this information.

#311892 Copied Theme version: Version: 8.0.11 WooCommerce version: Version 5.9.0

11 Answers

Olga Barlow

Support staff

December 15, 2021 at 02:26

Hello,

Provide us with the screenshot of the issue for better understanding, please.

Regards

#311924 Copied

Oliver Theiß

Participant

December 15, 2021 at 09:21

Heay Olga,

sorry i forgot….
strangely Nothing Happened on the Shop Page see- screenshot 3
Lg Oliver

shoppage okey 🙂

Please contact administrator
for this information.

#311945 Copied

Oliver Theiß

Participant

December 15, 2021 at 09:30

heay……

see privat content please…
I had changed it yesterday

Please contact administrator
for this information.

#311949 Copied

Olga Barlow

Support staff

December 16, 2021 at 00:04

Hello,

Banners display content depending on your settings https://gyazo.com/771fb07368c16868d1fe3164bb3be524 No? What layout did you try to implement? Sorry, but I still don’t understand what exactly is wrong with the banners on the home page.

Regards

#312069 Copied

Oliver Theiß

Participant

December 16, 2021 at 11:10

Nope………….. 🙁

no , not in this case …

Look at the screenshots…….
one is from my Shop Page and the other from my homepage. On the homepage after the update everything has moved in the banners and was centered aligned….
But it looked before the update exactly the same as on the shope page…

I have to recreate it or? I think I will redo the homepage
I can copy the banner from the shoppage and change the images…..

sorry…. yes, i think i will do that this weekend

#312139 Copied

Olga Barlow

Support staff

December 16, 2021 at 11:27

Hello,

Edit banner settings and choose alignment according to your needs https://prnt.sc/2392q9n
At this moment it’s set to center.

Regards

#312148 Copied

Oliver Theiß

Participant

December 16, 2021 at 11:51

yes, I know

but i wonder why my settings were deleted with the update … I’ll redo it…

I wish you a successful day and stay healthy 🙂

Thanks for the help 🙂

#312152 Copied

Olga Barlow

Support staff

December 16, 2021 at 15:40

Hello,

The update should not cause settings because settings save to DB. Not sure why it was changed.

Regards

#312214 Copied

Oliver Theiß

Participant

December 16, 2021 at 15:56

I think I have a big problem….can it be that somehow there is a bug in my theme version…. can you scan this somehow……

Because…strangely…now the banners on the store page are changed…but it wasn’t me….

and this morning everything was okey…..

Can you check or scan…. if anything is breaking my version…. with a tool or something

Flying Pages Plugin I have uninstalled, but that probably did not cause it….

NinjaFirewall … also shows me no unauthorized access

Please contact administrator
for this information.

#312216 Copied

Oliver Theiß

Participant

December 16, 2021 at 17:05

heay….. irgednwie is also my backend area with the products damaged

see screenshot

#312237 Copied

Oliver Theiß

Participant

December 16, 2021 at 23:28

have everything sorted :))

#312259 Copied
Tagged: banner, crash, elementor, homepage, templates, updating, woocommerce, wordpress
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Banner crash Homepage after updating elementor

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