Backend Product preview not working (blank page) after updating Theme (8.0/4.0)

This topic has 3 replies, 2 voices, and was last updated 4 years, 4 months ago ago by Rob

  • Avatar: Rob
    Rob
    Participant
    July 30, 2021 at 08:47

    Hi guys,

    I have a very disturbing issue with not being able to preview products from backend. The published product looks good on frontend (live on site) but there is just almost a whole blank page when previewing products from backend. This is very annoying when we are working on new products and services that we want to work on as a draft and preview thoroughly before publishing them to the live site. We use WP Bakery Page Builder.

    See print screens for more information.

    Thanks in advance,
    Rob

    Please, contact administrator
    for this information.
    2 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    July 30, 2021 at 15:21

    Hello,

    Check your product now. This issue will be fixed in the next theme update.

    Regards

    Avatar: Rob
    Rob
    Participant
    August 1, 2021 at 09:09

    Hi Olga,

    I checked it now and it seems to work good. Thanks!

    I will close this topic.

    Best Regards,
    Rob

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The issue related to '‘Backend Product preview not working (blank page) after updating Theme (8.0/4.0)’' has been successfully resolved, and the topic is now closed for further responses

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