Hi, in backend I’m adding my purchase code, ut it shows that its not valid. Why and I want to have automatical update of the theme please, so it should work.
Thank you in advance
Br,
Cuberry
Hello,
Please provide your purchase code so we can check.
Regards
Added below, thanks
I do not see any problems with your code.
Please provide a screenshot for better understanding the problem.
Also, read our documentation – https://xstore.helpscoutdocs.com/article/38-activation-and-purchase-codes
https://xstore.helpscoutdocs.com/article/63-theme-update
Regards
Can you please explane the below:
Thanks
Dear,
Purchase code of theme can’t be used to activate additional plugins. Please read https://www.8theme.com/faq/ (I have a message about plugins activation. Where can I get purchase code?)
Provide temporary wp-admin access so we can check the situation with Core plugin.
Regards
The situation is that in one place it says theme is activated, in another – not and the same story with plugin
Thanks
Please update xstore theme to latest version – 5.1.1 http://prntscr.com/ld669h
Regards
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