Auto scroll when the variation is selected and unselected on the product page

This topic has 4 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Andrew Mitchell

  • Avatar: Anas
    Anas
    Participant
    July 19, 2024 at 05:33

    hi, dont know whether this is a bug, when we select the variation and select another on the product page, there is a small scroll on the page. it goes up slowly. I have attached the video for your reference.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 19, 2024 at 11:04

    Hello @Anas,

    Thank you for reaching out and bringing this issue to our attention. We appreciate you taking the time to include a video with your message, as it helps us understand the problem more clearly.

    We have reviewed the video you attached and are currently investigating the behavior you’ve described where the page scrolls up slightly when selecting different product variations. Our team was able to recreate the issue on our locals and already found a solution that was successfully uploaded on your web-site and will be included in next theme update.

    If you have any more questions or additional information to share in the meantime, please do not hesitate to reach out.

    Best Regards,
    Jack Richardson
    8Theme’s Team

    Avatar: Anas
    Anas
    Participant
    July 20, 2024 at 07:28

    Great jack,

    Happy to know that the issue is resolved.

    thanks alot

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    July 20, 2024 at 07:28

    Dear Anas,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Auto scroll when the variation is selected and unselected on the product page’' has been successfully resolved, and the topic is now closed for further responses

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