Auto scroll to product description on mobile – XStore v9.4

This topic has 4 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Zg007
    Zg007
    Participant
    July 28, 2025 at 15:22

    Hi,
    I’m using XStore theme version 9.4 and noticed that when I open any single product page on mobile devices, the page automatically scrolls down to the product description (tab section) right after loading, instead of staying at the top where the product image is.

    This behavior does not happen on desktop, only on mobile.
    How can I disable this automatic scroll? I would like the page to load and stay at the top of the product page, showing the main product image first.

    Thanks in advance for your help!

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 28, 2025 at 17:56

    Hello @Zg007
    Please, check the solution from next reply -> https://www.8theme.com/topic/auto-scroll-issue-in-single-product-page/#post-422029.
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Zg007
    Zg007
    Participant
    July 29, 2025 at 13:44

    Thanks, it’s ok now.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 29, 2025 at 15:10

    Hello,

    You’re welcome!

    Warm Regards,
    The 8Theme Team

  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Auto scroll to product description on mobile – XStore v9.4’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.