Attributes type missing in panel after activating swatches in shop elements

This topic has 7 replies, 2 voices, and was last updated 5 years, 6 months ago ago by Bas Kling

  • Avatar: Bas_Kling
    Bas Kling
    Participant
    May 17, 2020 at 11:20

    Hi

    I’ve activated swatches under shop elements.
    However, when I try to add swatches under Products -> attributes, I don’t get the see the options that the Xstore video tutorial describes: https://www.youtube.com/watch?time_continue=49&v=LgzC4iK-j6A&feature=emb_logo

    Attributes page according to XStore: https://prnt.sc/sic0wl
    My page: https://prnt.sc/sibzy5

    “Type” seems to be missing.
    Can you please assist?

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 18, 2020 at 15:06

    Hello,

    Provide password to account that you provided. We can’t log in without password to check.

    Regards

    Avatar: Bas_Kling
    Bas Kling
    Participant
    May 18, 2020 at 18:09

    Private

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 19, 2020 at 12:02

    Hello,

    Looks that is was some glitch. I have disabled and re-enabled the variation swatches and they appeared in the attribute settings. Try now.

    Regards

    Avatar: Bas_Kling
    Bas Kling
    Participant
    May 19, 2020 at 12:32

    It seems to be working fine now, thanks!

    But how do I turn off swatches visibility on category / shop page?

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 19, 2020 at 18:04

    Hello,

    Choose Swatch position > Disable http://prntscr.com/sjtfcc

    Regards

    Avatar: Bas_Kling
    Bas Kling
    Participant
    May 19, 2020 at 18:26

    Thanks!

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘attributes type missing in panel after activating swatches in shop elements’' has been successfully resolved, and the topic is now closed for further responses

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