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Attribute term images do not shows on product page

This topic has 4 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Rose Tyler

inva

Participant

July 21, 2023 at 14:47

I have an attribute called Composition and i need to put images on its terms. I can upload images on them, but they show as broken images on product page.

https://ibb.co/CJybfH4
https://ibb.co/7Cg36FN
https://ibb.co/mqnqmtV
https://ibb.co/hfQF6xN
https://ibb.co/vPyvcLZ

Please, contact administrator
for this information.

#362600 Copied Theme version: 9.1.11 WooCommerce version: 7.9.0

3 Answers

Rose Tyler

Support staff

July 21, 2023 at 15:17

Hello, Inva,

Thank you for choosing XStore as your WooCommerce WordPress theme.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

If it is not a plugin fault, please provide temporary wp-admin and FTP access, so we can check the situation on your site more deeply.
We’ve checked variation swatches (images type) on our test site and do not see any problem there.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Please contact administrator
for this information.

#362604 Copied

inva

Participant

August 15, 2023 at 15:24

It was a setting on the child theme.

#364626 Copied

Rose Tyler

Support staff

August 15, 2023 at 15:38

Hello, Inva,

We are glad that you sorted it out.

Kind Regards,
8theme team

#364629 Copied
Tagged: attribute, images, product, showing, templates, woocommerce, wordpress
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