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Topic: ” Attempt to read property “post_count” on null in”

Naranjito78

Participant

August 8, 2023 8:16 pm

Hi,

I get an error when entering the shop page: ” Attempt to read property “post_count” on null in /home/axusapli/public_html/butilband2/wp-content/plugins/et-core-plugin/app/controllers/elementor/general/product-filters.php”

Screenshot: https://prnt.sc/bfcj-oKbY9aD

Shop page: https://axusaplicaciones.es/butilband2/tienda/

I don’t know how to fix, please help!
Site URL: hidden
Theme version: 9.1.1.2
WooCommerce version: 7.9.0

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

August 8, 2023 8:46 pm

Hello, Naranjito78,

Thank you for contacting us and for using XStore.

1/ We can’t open your site, unfortunately – https://prnt.sc/Z2gSveOL2nPJ Please contact your hosting provider to solve it.

2/ About the error on the Shop page, please provide FTP access.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Thank you in advance for your cooperation.

Kind Regards,
8theme team

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Naranjito78

Participant

August 8, 2023 8:57 pm

Hello,

That’s not the page URL : axusplicaciones.es
The page is in subdirectory: https://axusaplicaciones.es/butilband2/tienda/

Regards,

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Rose Tyler

Support staff

August 9, 2023 7:01 am

Hello, Naranjito78,

We appreciate your prompt response.

We do not see the problem on your Shop page – https://prnt.sc/xAiK4ZBtAL5J Have you been able to fix it?

Kind Regards,
8theme team

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