Associated Products stopped working after XStore upgrade

This topic has 4 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

  • Avatar: abdigitalro
    abdigitalro
    Participant
    August 24, 2021 at 16:47

    After I upgraded the core version of XStore, the associated products under Woocommerce products stopped working. Can someone please check why this happened?
    Thank you

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 09:08

    Hello,

    Thanks for using our theme and for contacting us.

    Please provide URLs of products with the problem.

    Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check how mentioned products work then.

    Regards

    Avatar: abdigitalro
    abdigitalro
    Participant
    August 25, 2021 at 09:26

    Actually this happens for all products. I tried disabling all plugins, clearing cache and reinstalling the plugins.
    https://colinafarms.abdigital.ro/produs/cutie-legume-mare/
    https://colinafarms.abdigital.ro/produs/cutie-legume-medie/
    https://colinafarms.abdigital.ro/produs/cutie-legume-mica/
    The ultimate goal is to look like this page:
    https://colinafarms.ro/product/cutie-medie/ where we have the text “Ce este inclus săptămâna aceasta” and below are the associated products for bundle

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 25, 2021 at 10:56

    Hello,

    Thanks for the reply and URLs.
    I am not sure what do you mean by “associated products”. Try to enabled Related products via Theme Options > WooCommerce > Single product page > Related products > Display Related Products > On.

    Regards

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