Assistance Required: Author Image Not Displaying and Background Color Issue in Single Post Layout

This topic has 2 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Alex Carter

  • Avatar: Elon
    Elon
    Participant
    April 27, 2025 at 22:18

    Dear 8Theme Support Team,

    I hope this message finds you well.

    I am reaching out to request assistance regarding two issues I am experiencing with the Single Post layout on my website:

    Author Image Not Displaying:
    In the Single Post section, the author profile image is not appearing as expected. Only a default placeholder is being displayed instead of the uploaded author image. I have attached a screenshot for your reference.

    Background Color Issue:
    The background color behind the author information box remains blue, despite attempts to customize or remove it. I would like to have a clean, white background (or no background color) to maintain design consistency across the site.

    I kindly request your guidance and support in resolving these issues at your earliest convenience.
    Please find the attached screenshot to better illustrate the problems mentioned.

    Thank you very much for your time and assistance. I look forward to your prompt response.

    Best regards,
    Elon

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    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    April 28, 2025 at 08:07

    Hello,

    Thank you for reaching out to us.

    1/ https://prnt.sc/lfYT-63XIvS3 – it appears that you have already resolved this issue.

    2/ https://prnt.sc/WpoPOkz2zjm6 XStore Builders > Single post > edit template > edit settings of container.
    In your case, there is an issue with the editor discussed here – https://www.8theme.com/topic/elementor-theme-builder-unexpected-token-error/#post-441079

    Warm Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
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