ARTMAXI DEMO layout colors problem……

This topic has 4 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: PMT
    PMT
    Participant
    February 5, 2024 at 12:05

    HI,
    we purchase the theme and import the complete artmaxy theme.
    We have a question.
    On your demo website we see that the product carousel has a white background for each product, but this option is not present in the product carousel settings.
    How can we create the home page exactly like the one on the demo site?
    Thanks in advance.
    Massimiliano

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    support staff only.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 5, 2024 at 12:37

    Hello, @PMT,

    Thank you so much for purchasing our theme and contacting our support center.

    To assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:
    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: PMT
    PMT
    Participant
    February 5, 2024 at 13:09

    Sure,
    i write all in private area.
    Massimiliano

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 5, 2024 at 13:36

    Hello, @PMT,

    We hope this message finds you well.

    We are delighted to inform you that the issue you encountered on your website has been successfully resolved. Our team has made the necessary edits to the homepage and implemented Custom CSS code to address the concern.

    For your reference, we have provided screenshots illustrating the modifications:

    https://ibb.co/pX20HsC
    https://ibb.co/kKPPCL2

    We kindly ask that you revisit your site after clearing your browser’s cache to ensure that the changes are properly reflected.

    Should you require any further assistance or have additional inquiries, please do not hesitate to reach out.

    Warm regards,
    The 8Theme Team

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