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Archive Products Spotlight Categories not working

This topic has 11 replies, 3 voices, and was last updated 8 months, 2 weeks ago ago by Jack Richardson

Saluja Shoes

Participant

March 31, 2025 at 09:30

Please fix this as shown in attached images, i tried it but noting change. Detailed in private content area.

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#439252 Copied Theme version: 9.4.9

10 Answers

Jack Richardson

Support staff

March 31, 2025 at 16:36

Dear @Saluja Shoes,

We hope this message finds you well.

We would like to inform you that, at this time, we do not see the specified widget added to your shop page (https://prnt.sc/LHoZKYqJq8Q4). Could you please confirm whether you have implemented it?

Additionally, please note that our Spotlight widget does not support the specific layout you are requesting. However, it is capable of displaying a carousel of categories based on the current query. You may refer to the following screenshot for clarification: https://prnt.sc/dYirzYCZCB3S. For a live demonstration, please visit: https://xstore.8theme.com/elementor3/grocery-mega-market/shop/

Please be advised that further customization falls outside the scope of our basic support. Should you require additional modifications, we kindly invite you to submit a request through your account at: https://www.8theme.com/account.

We provide support in accordance with Envato’s privacy policy, and we appreciate your understanding and adherence to our support guidelines.

Best regards,
Jack Richardson
The 8Theme Team

#439315 Copied

Saluja Shoes

Participant

April 1, 2025 at 05:57

Fix it or suggest me any plugin for it.
Thanks

Please contact administrator
for this information.

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Jack Richardson

Support staff

April 1, 2025 at 10:13

Dear @Saluja Shoes,

Thank you for reaching out.

The Spotlight Categories widget has been designed to display categories based on the current query, and it should meet your requirements. If you would like to modify the layout of this widget, you are welcome to submit a request for additional customization through your account at the following link: https://www.8theme.com/account/.

Additionally, you may explore available plugins at https://wordpress.org/plugins/ or consider using a premium plugin. However, please keep in mind that installing additional plugins may impact your website’s loading speed.

We provide our support according to the Envato’s privacy policy. Thanks for respecting our support policy.

Should you have any further questions or need assistance, feel free to contact us.

Best regards,
Jack Richardson
The 8Theme Team

#439369 Copied

Saluja Shoes

Participant

April 3, 2025 at 08:12

i want to these display categories based on the current query in on one line in mobile and desktop both. Check out attached file

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for this information.

Files is visible for topic creator and
support staff only.

#439561 Copied

Alex Carter

Support staff

April 3, 2025 at 10:44

Hello Saluja Shoes,

Thank you for reaching out to us.

Please note that the categories displayed on your shop page are currently configured through the following settings:
Appearance > Customizer > WooCommerce > Product Catalog > Shop Page Display and Products Per Row.

Best regards,
The 8Theme Team

#439585 Copied

Saluja Shoes

Participant

April 3, 2025 at 11:58

I set it 6 for mobile and desktop version but still showing 3 fix it.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#439599 Copied

Jack Richardson

Support staff

April 4, 2025 at 06:51

Dear @Saluja Shoes,

Thank you for reaching out.

Please note that you are currently using the XStore Archive Page Builder, which means the settings configured in the Customizer do not apply to your shop page. The product categories are displayed according to the layout settings defined in your Shop Builder, where the number of product columns is set to 3.

Should you have any further questions or need assistance, please do not hesitate to contact us.

Best regards,
Jack Richardson
The 8Theme Team

#439685 Copied

Saluja Shoes

Participant

April 4, 2025 at 07:55

i want to display product categories in one line only.

#439708 Copied

Saluja Shoes

Participant

April 5, 2025 at 05:52

i want to display product categories in one line only.

Please contact administrator
for this information.

#439831 Copied

Jack Richardson

Support staff

April 5, 2025 at 10:25

Dear @Saluja Shoes,

As previously mentioned, the categories are displayed using the same grid proportions as the products. If you would prefer to have a separate section for categories with custom column settings, you can configure this in the Customizer by choosing to display only products on your shop pages.

Once this is set, you may use one of the following Elementor widgets on your archive pages, placing them in your desired location and customizing them to suit your needs:

1. Spotlight Categories – Displays categories based on the current query.
2. Product Categories – Displays all categories, with options to include or exclude specific ones.
3. Categories Masonry – Allows you to display selected product categories in a masonry layout.

Should you require additional customization, you are welcome to submit a request through your account at: https://www.8theme.com/account/. Please note that our support is provided in accordance with Envato’s item support policy, which you can review here: https://themeforest.net/page/item_support_policy (https://prnt.sc/u7a4Z4I69et_).

Thank you for your understanding and for respecting our support guidelines.

Best regards,
Jack Richardson
The 8Theme Team

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The issue related to '‘Archive Products Spotlight Categories not working’' has been successfully resolved, and the topic is now closed for further responses

Archive Products Spotlight Categories not working

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