• 

  HDung

  Participant

  November 19, 2025 at 03:44

  I am experiencing an issue with the Archive Product widget on my WordPress/WooCommerce website.
  Issue Description:
  The Archive Product widget is not displaying the correct list of products.
  Steps to Reproduce:
  1. Go to XStore builder – choose Product archive builder
  2. Select Add New – choose template
  3. Sidebar showed empty & Product Archive block not show like template

  Files is visible for topic creator and
  support staff only.

  #460214 Copied
  6 Answers
  

  Samir Malik

  Support staff

  November 19, 2025 at 07:09

  Hi @HDung,

  Could you please provide temporary wp-admin access? We need to check your settings.

  To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

  Best Regards,
  8Theme’s Team

  #460224 Copied
  

  HDung

  Participant

  November 19, 2025 at 08:09

  account info:

  Content is visible for topic creator and
  support staff only.

  #460237 Copied
  

  Samir Malik

  Support staff

  November 19, 2025 at 11:12

  Dear @HDung,

  We have set up the shop page and added several widgets to the shop sidebar for you: https://songanhiet.com/catalog/.

  Could you please review it and let us know if everything is in order?

  Thank you for your time and cooperation.

  Best regards,
  The 8Theme Team

  #460262 Copied
  

  HDung

  Participant

  November 19, 2025 at 11:59

  Thank you for helping me. I think everything work nice at the moment.

  #460265 Copied
  

  HDung

  Participant

  November 19, 2025 at 11:59

  Thanks for the support! My topic “Archive Product Widget Not Working Correctly” has been successfully resolved.

  #460266 Copied
  

  Tony Rodriguez

  Support staff

  November 19, 2025 at 11:59

  Dear HDung,

  It’s great having you in our WordPress & WooCommerce community!

  Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

  Leave Feedback →
  (takes less than a minute)
  

  Together, we grow stronger with every release.

  Topic closed.
  The 8Theme Team

  #460267 Copied
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