Arabic translation dose not work properly in all pages

This topic has 11 replies, 3 voices, and was last updated 2 years, 1 month ago ago by Rose Tyler

  • Avatar: malakgerges
    malakgerges
    Participant
    February 8, 2022 at 14:51

    I installed Arabic language but some pages works just fine and other pages doesn’t work properly
    How to solve this issue ?

    Thanks

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 8, 2022 at 19:13

    Hello,

    Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.

    Regards

    Avatar: malakgerges
    malakgerges
    Participant
    February 9, 2022 at 08:10

    WP Dashboard and FTP access is provided

    Please contact administrator
    for this information.
    Avatar: malakgerges
    malakgerges
    Participant
    February 9, 2022 at 08:11

    And also the main header menu is not translated how to make translation for it?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2022 at 15:11

    Hello,

    1) You provided access to empty FTP directory https://prnt.sc/26s5jck
    Please, give us access to your WP installation.

    2) Create header for the second language and translate elements of this header according to your needs https://prnt.sc/26s5r52

    Regards

    Avatar: malakgerges
    malakgerges
    Participant
    February 9, 2022 at 15:44

    Hello,
    Sorry for inconvenience, the ftp is working correct now.

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2022 at 18:29

    Hello,

    I passed your issue to our developers. I’ll inform you once they fix the problem.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 9, 2022 at 18:31

    Hello,

    Before they start, could you please change all the slugs for the attributes and attribute terms to Latin symbols https://prnt.sc/26saw9o Using Arabic symbols may cause problems with the variation swatches. Inform us once you change that.

    Regards

    Avatar: malakgerges
    malakgerges
    Participant
    February 12, 2022 at 11:52

    Hello,
    I changed all the slugs for the attributes, and attribute terms to Latin symbols,
    but I can’t translate the attribute terms although I was able to translate it before !
    Thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 12, 2022 at 13:37

    Hello,

    Our technicians team will back to work after the weekend. Please be patient, I will let you know their answer

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 18, 2022 at 17:53

    Hello,

    Sorry for the delay in aswering.
    Hyyan WooCommerce Polylang Integration plugin is reason for problem, it has error, so contact support of the plugin.

    Regards

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