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An issue after activating the Advanced Sticky Header Plugin as it disrupted the main menu.

This topic has 2 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Tony Rodriguez

QuickMoveTheme

Participant

February 20, 2024 at 17:07

Advanced Sticky Header Plugin
An issue after activating the Advanced Sticky Header Plugin as it disrupted the main menu.

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for this information.

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#384087 Copied Theme version: 9.2.8

1 Answer

Tony Rodriguez

Support staff

February 21, 2024 at 06:23

Hello, @QuickMoveTheme,

Thank you for contacting us and for using XStore.

To address the issue you are experiencing, we kindly ask that you proceed with the following steps:

1. Navigate to “XStore > Theme Options > Header Builder.”
2. Make any modification and ensure you click “Publish” to save the changes.

Furthermore, we respectfully request that you disable the following options for optimal performance:

– Static block cache
– Menu cache
– Remove Query Strings From Static Resources

These options can be found under “XStore > Theme Options > Speed Optimization.” Once you have completed these actions, please clear your web browser’s cache and check to see if the issue has been resolved.

We are confident that these measures will rectify the problem at hand. Should you have any further questions or require additional assistance, please feel free to contact our support team. We are always here to help.

Yours sincerely,
The 8Themes Team

#384109 Copied
Tagged: advanced sticky header plugin issue, disrupted main menu wordpress, fix woocommerce menu disruption, solving sticky header disruption, woocommerce template problems, wordpress plugin activation error
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