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An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (

This topic has 4 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Tony Rodriguez

filmguerilla

Participant

February 16, 2024 at 00:27

Can you please fix this asap? I’m trying to update this website for maintenance and got this problem again. Anyone?

#383545 Copied Theme version: 9.1.6

3 Answers

Tony Rodriguez

Support staff

February 16, 2024 at 05:58

Hello, @filmguerilla,

We appreciate you contacting us regarding the difficulties you are encountering with updating your website. Please accept our sincerest apologies for any inconvenience this may have caused. We recognize the importance of resolving this matter promptly.

We would like to inform you that the issue you have reported is known to us, and we have prepared detailed documentation that should provide a resolution. We kindly ask you to review and follow the instructions provided in our theme documentation, which can be found at the following link: https://xstore.helpscoutdocs.com/article/181-troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update.

We believe that the guidance offered in the documentation will address the problem you are facing. However, should the issue persist, we request that you submit the correct and functional WordPress Admin Login details in the private content section of this topic for our review. We have noted that the login credentials previously provided are not functioning, as indicated by the screenshot in the private content area.

We are here to assist you and look forward to resolving this issue to your satisfaction.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#383553 Copied

filmguerilla

Participant

February 24, 2024 at 02:11

fixed. thanks

#384610 Copied

Tony Rodriguez

Support staff

February 24, 2024 at 05:44

Hello, @filmguerilla,

You’re welcome! If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Have a great weekend!

This topic is now closed.

Best regards,
The 8Theme Team

#384615 Copied
Tagged: fixing wordpress xstore update error, pclzip_err_bad_format solution, resolving xstore installation problems, troubleshooting woocommerce theme errors, woocommerce theme installation issues, wordpress woocommerce theme update error, xstore update error in wordpress
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An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (

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