An error occurred during payment - by Lundy

This topic has 7 replies, 2 voices, and was last updated 5 years, 4 months ago ago by Lundy

  • Avatar: Lundy
    Lundy
    Participant
    August 12, 2020 at 10:34

    Keep rotating after payment
    An error occurred

    https://prnt.sc/ty9rf7
    https://prnt.sc/ty9sc9

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 12, 2020 at 12:57

    Hello,

    Go to Appearance > Themes > install and activate Storefront theme and test if you have the same problem when the default WooCommerce theme is activated. Keep in mind that widgets could be messed up after switching and you will need to place them back once enable XStore again.
    Let me know if you have the mentioned issue with payment when the default theme is activated.

    Regards

    Avatar: Lundy
    Lundy
    Participant
    August 12, 2020 at 15:18

    I reinstalled wordpress — Install xtore theme — Activate theme — Configure woocommerce — Create cash on delivery and free delivery

    Payment is ok. No error

    For the old theme, I modified some of the menu information and currency!

    Then I will reinstall the theme now???

    Question 2:

    On the product page, the product is added to the shopping cart.

    The product page will reopen, and the new theme will be the same

    Page is fully opened
    https://prnt.sc/tyf1zp

    After adding to the shopping cart, the page is reopened
    https://prnt.sc/tyf5l8

    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 13, 2020 at 10:46

    Hello,

    1) Do you mean that you made some modification in parent theme files before? Does everything work fine if you use the original XStore theme? Because you were not very clear in your message.

    2) Don’t understand your question. Do you want to add the product to cart using Ajax without page refresh after adding to the cart? Could you, please, provide link to your site in the Private content area?

    Regards

    Avatar: Lundy
    Lundy
    Participant
    August 14, 2020 at 11:58

    yes.
    I want to not refresh the page after adding the shopping cart.
    What do i need to modify?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    August 17, 2020 at 11:40

    Hello,

    We have Ajax add to cart for the simple products. Go to Theme Options > WooCommerce > Single product > enable Ajax add to cart for the single products.

    Regards

    Avatar: Lundy
    Lundy
    Participant
    August 17, 2020 at 15:11

    Ok.Thank you very much

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