• 

  Vesielko

  Participant

  April 19, 2021 at 13:19

  I divided all the products into categories, but they are not showing in the category. I tried to reset permalinks and place some of the products back to the categories. I dont know where is problem.

  The category page is always with no products.

  Please, contact administrator
  for this information.

  #284714 Copied Theme version: 7.2.7 WooCommerce version: 5.2.1
  7 Answers
  

  Vesielko

  Participant

  April 19, 2021 at 14:02

  I also tried to set category as primary, but working aswell. I see that you are answearing to the others, but ignoring my post. I bought many of your themes because of the support, but this is my third post and I got reply just on one of them.

  #284728 Copied
  

  Olga Barlow

  Participant

  April 19, 2021 at 18:17

  Hello,

  Can’t log in to your Dashboard https://gyazo.com/656613e3940e0af1177a19f6a91b2583
  So, provide us with correct WP Dashboard access and also FTP access to your site because it looks that some fatal error appears on that category page.

  Regards

  #284785 Copied
  

  Vesielko

  Participant

  April 19, 2021 at 22:40

  My bad, sorry.

  Please contact administrator
  for this information.

  #284807 Copied
  

  Vesielko

  Participant

  April 20, 2021 at 16:49

  Everything works fine?

  #284876 Copied
  

  Olga Barlow

  Participant

  April 20, 2021 at 19:54

  Hello,

  Thank you. I passed your issue to our developers. I’ll inform you once they fix the problem.

  Regards

  #284921 Copied
  

  Vesielko

  Participant

  April 21, 2021 at 23:23

  I chcecked it right now, I see that the problem is in the PHP compatibility. I tried to downgrade my PHP to 7.4 and everything is fine right now.

  #285062 Copied
  

  Olga Barlow

  Participant

  April 22, 2021 at 09:26

  Hello,

  Glad to hear that you sorted it out. Not all the bundled plugins support PHP 8.0 at this moment, so use 7.4.

  Regards

  #285100 Copied
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