All product pages jump to the additional information tab on mobile when entering all product pages

This topic has 2 replies, 2 voices, and was last updated 1 years, 1 months ago ago by Tony Rodriguez

  • Avatar: Whiteski
    Whiteski
    Participant
    June 9, 2023 at 19:59

    Upon opening any product page on my mobile, the page jumps to the additional information layer down the page.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    June 10, 2023 at 05:27

    Hello, Whiteski,

    Thank you so much for purchasing our theme and contacting our support center.

    In order to resolve your issue, please navigate to Xstore > Theme Options > Woocommerce > Single Product Builder > Tabs > First Tab Opened > Turn it OFF and Publish it.

    For further reference, please refer to the image provided at the following link: https://ibb.co/tJRHDjp.

    We hope this will solve your issue.

    Best Regards,
    8Theme’s Team

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The issue related to '‘All product pages jump to the additional information tab on mobile when entering all product pages’' has been successfully resolved, and the topic is now closed for further responses

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