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All product pages jump to the additional information tab on mobile when entering all product pages

This topic has 2 replies, 2 voices, and was last updated 10 months, 3 weeks ago ago by Tony Rodriguez

Whiteski

Participant

June 9, 2023 at 19:59

Upon opening any product page on my mobile, the page jumps to the additional information layer down the page.

Please, contact administrator
for this information.

#359060 Copied Theme version: 9.1.6 WooCommerce version: 7.7.2

1 Answer

Tony Rodriguez

Support staff

June 10, 2023 at 05:27

Hello, Whiteski,

Thank you so much for purchasing our theme and contacting our support center.

In order to resolve your issue, please navigate to Xstore > Theme Options > Woocommerce > Single Product Builder > Tabs > First Tab Opened > Turn it OFF and Publish it.

For further reference, please refer to the image provided at the following link: https://ibb.co/tJRHDjp.

We hope this will solve your issue.

Best Regards,
8Theme’s Team

#359065 Copied
Tagged: additional information, jump, mobile, product pages, template, woocommerce, wordpress
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All product pages jump to the additional information tab on mobile when entering all product pages

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